Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
1702 Mt Rushmore Rd, Rapid City, SD
57701-4563, United States
Hours
Reviews
4.1
358 reviews
5 stars
199
4 stars
84
3 stars
34
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude interactions and poor order accuracy.
Food Quality
Food quality varied significantly; some customers enjoyed their meals while others found them overcooked or lacking flavor.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that items were overpriced compared to other locations.
Cleanliness and Sanitation
There were concerns about cleanliness and sanitary practices among staff, particularly regarding food handling.
Speed of Service
Many customers appreciated the quick service, especially during busy times, although some noted issues with order accuracy.
- MEMadison EisemannDec 23, 20251.0Some employee took my dq points off my receipt. Went to scan and said it was already collected.
- DDdanzigg57701Nov 25, 20255.0Classic Americana dining alongside the flamethrower sandwich make this a hot spot.
- RHRose HollandSep 28, 20255.0This is my favorite dairy queen
- JBJames BarnesAug 8, 20251.0Microwaved my burger No gloves Couldn’t keep his hands off of anyone or items in the cooking station Saw him move the box of gloves but not put any on This is Custer SD… Toby isn’t a good owner sorry
- RJRick JohnAug 4, 20255.0Had to find something quick for my daughter after an appt today. Went past three fast food places that all had long lines - 12:15 pm. DQ didn’t have a line. One car had just ordered and pulled up when it was our turn. Ordered her meal and pulled forward, two cars pulled in behind us. The other car was getting their meal and pulled away. Handed them the money and got her drink right away. Was given my change and her meal. Asked for ketchup- pulled away. I was there less than 4 minutes from time I to the lot until I pulled out. Extremely friendly staff. My daughter commented on her burger being hot, and loved the flavor of everything. I turned right and hadn’t gone 30 feet the car that had been right behind me pulled out into the street. Quick!!! This place ROCKS!!!!!!!!!!!!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Thursday and Sunday from 10:30 AM to 9:00 PM, and Friday and Saturday from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly and offers amenities like high chairs, wheelchair accessibility, restrooms, WiFi, seating, and drive-thru services.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and download the Dairy Queen app to access exclusive deals and mobile rewards.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, the restaurant offers drive-thru service to make ordering and pickup convenient.
Where is Dairy Queen Grill & Chill located?
It is located at 1702 Mt Rushmore Rd, Rapid City, SD 57701-4563, United States.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Himalayan Kitchen (Indian, Chinese, Himalayan Nepalese cuisine) and Little Caesars Pizza.
What nearby places can I visit for entertainment or relaxation after dining at Dairy Queen Grill & Chill?
You can visit Wilson Park for outdoor relaxation and Rushmore Casino for entertainment, both located near the Dairy Queen Grill & Chill.
Are there convenient services close to Dairy Queen Grill & Chill for shopping or errands?
Yes, nearby services include Loaf 'N Jug convenience store and gas station, Pak N Mail shipping and packing center, and UPS Authorized Shipping Outlet for courier services.
Does Dairy Queen Grill & Chill provide any amenities for children?
Yes, the restaurant welcomes children and offers kid-friendly options and seating accommodations such as high chairs.