Dairy Queen Grill & Chill

4.2
354 reviews
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Business Details

1702 Mt Rushmore Rd, Rapid City, SD
57701-4563, United States
(605) 342-4874
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1702 Mt Rushmore Rd, Rapid City, SD
57701-4563, United States

Hours

Reviews

4.2
354 reviews
5 stars
197
4 stars
84
3 stars
34
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude interactions and poor order accuracy.

Food Quality

Food quality varied significantly; while some customers enjoyed the burgers and ice cream, others complained about overcooked items and incorrect orders.

Pricing Concerns

Many customers expressed dissatisfaction with pricing, feeling that certain items were overpriced compared to other locations.

Cleanliness and Sanitation

There were concerns regarding cleanliness and sanitary practices, particularly in food preparation and handling.

Speed of Service

Several reviews highlighted quick service, especially in the drive-thru, although some noted issues with order accuracy.
  • RH
    Rose Holland
    Sep 28, 2025
    5.0
    This is my favorite dairy queen
  • RJ
    Rick John
    Aug 4, 2025
    5.0
    Had to find something quick for my daughter after an appt today. Went past three fast food places that all had long lines - 12:15 pm. DQ didn’t have a line. One car had just ordered and pulled up when it was our turn. Ordered her meal and pulled forward, two cars pulled in behind us. The other car was getting their meal and pulled away. Handed them the money and got her drink right away. Was given my change and her meal. Asked for ketchup- pulled away. I was there less than 4 minutes from time I to the lot until I pulled out. Extremely friendly staff. My daughter commented on her burger being hot, and loved the flavor of everything. I turned right and hadn’t gone 30 feet the car that had been right behind me pulled out into the street. Quick!!! This place ROCKS!!!!!!!!!!!!!!
  • PG
    Pyro Gun
    Aug 2, 2025
    1.0
    $5.69 for a mini blizzard is unacceptable. Should be $2-$2.50.
  • EE
    Elizabeth Lone Eagle
    Jul 11, 2025
    5.0
    There is a delightful young Native woman working there with a beautiful smile, and kind manners. Not sure what her name is, but it was a delight to be served by her. I hope she's well paid. Hard workers like her a hard to find!
  • DW
    Dylan Webb
    Jun 22, 2025
    1.0
    Horrible experience went through the drive-through the person taking our order had very bad attitude and continued to give us three of our four orders wrong. Gave us the wrong drinks on two of them and the wrong flavor of blizzard. She also didn’t give us any of the sauces we asked for or take anything off of the burger, left everything on it, even though we specifically asked for a plain.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill?

The restaurant is open Monday through Thursday and Sunday from 10:30 AM to 9:00 PM, and Friday and Saturday from 10:30 AM to 10:00 PM.