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Brand Certified

Dairy Queen Grill & Chill

4.1
(465 reviews)

Business Details

1601 Campbell St, Rapid City, SD
57701-3970, United States
(605) 343-6142
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1601 Campbell St, Rapid City, SD
57701-3970, United States

Hours

Reviews

4.1
465 reviews
5 stars
250
4 stars
102
3 stars
53
2 stars
21
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some praised friendly staff while others reported rude behavior and order inaccuracies.

Food Quality

Customers enjoyed the ice cream and some food items, but there were complaints about incorrect orders and food quality.

Cleanliness

Generally clean environment noted, but some reports of unsanitary conditions and issues with food preparation.

Pricing

Many customers felt prices were too high for the quality and portion sizes of food.
  • RP
    Rene Payne
    Jan 26, 2026
    5.0
    It was very clean and the service was friendly.
  • JM
    Jim Meyer
    Dec 21, 2025
    5.0
    Way better than the west side, much faster drive through.
  • BB
    Bender
    Nov 28, 2025
    5.0
    Back to 5 star service, you guys are awesome! I thought I'd previously given this place 5 stars, as I usually get amazing service here. Tonight however, the guy up front acted like I was there to steal an order when I'm in here daily delivering, and there was 2 customers that had orders messed up while I was standing there. Hopefully this doesn't become one of the restaurants that people hate picking up from! We have a list in the city's chat group of places that a good majority of the people who care and take the time to give 5 star service are in of all the places to avoid. Be better!
  • CG
    Chelsie Gehrke
    Nov 21, 2025
    1.0
    Nothing but disappointment. Will NOT be going to this location again. In the 4 years I have gone to this location I have not had 1 good experience. Tonight was the last time we visited as it took 10 MINUTES to get a chicken strip basket, a basket with dry butter-less bread. The person ahead took a few minutes of the time but the remainder of the time we ended up staring at the chicken strip basket in the window for 5 minutes without the window even being opened to take payment. Nothing but disappointment and slow slacky service at this location.
  • DK
    D Keeney
    Oct 16, 2025
    1.0
    Didn’t get what I ordered it was white ice cream when I ordered Royal blizzard ultimate chocolate brownie! I basically got chocolate chip ice cream! Then they wouldn’t answer the phone! Also ordered a snicker blizzard with chocolate soft serve

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.

What are the opening hours of Dairy Queen Grill & Chill in Rapid City?

The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 9:00 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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