Dairy Queen Grill & Chill

4.1
461 reviews
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Business Details

1601 Campbell St, Rapid City, SD
57701-3970, United States
(605) 343-6142
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1601 Campbell St, Rapid City, SD
57701-3970, United States

Hours

Reviews

4.1
461 reviews
5 stars
245
4 stars
102
3 stars
53
2 stars
21
1 star
40

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items.

Service Quality

Feedback on service was mixed, with some praising friendly staff while others noted rude or inattentive behavior.

Food Quality

Ice cream and certain food items received positive remarks, but there were complaints about portion sizes and food freshness.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that it was too high for the quality and quantity of food.

Cleanliness and Atmosphere

The restaurant was noted for being clean, but some customers mentioned uncomfortable temperatures and awkward parking.
  • CG
    Chelsie Gehrke
    3 days ago
    1.0
    Nothing but disappointment. Will NOT be going to this location again. In the 4 years I have gone to this location I have not had 1 good experience. Tonight was the last time we visited as it took 10 MINUTES to get a chicken strip basket, a basket with dry butter-less bread. The person ahead took a few minutes of the time but the remainder of the time we ended up staring at the chicken strip basket in the window for 5 minutes without the window even being opened to take payment. Nothing but disappointment and slow slacky service at this location.
  • DK
    D Keeney
    Oct 16, 2025
    1.0
    Didn’t get what I ordered it was white ice cream when I ordered Royal blizzard ultimate chocolate brownie! I basically got chocolate chip ice cream! Then they wouldn’t answer the phone! Also ordered a snicker blizzard with chocolate soft serve
  • RM
    Riley Mathieu
    Sep 4, 2025
    1.0
    Pathetically small chicken strips.
  • TT
    Tyler
    Sep 1, 2025
    1.0
    Half the time they don't show up on mobile orders. When they do, don't customize anything for you dietary allergies because you can guarantee they will ignore it, so lazy
  • DA
    Dan Anderson
    Aug 10, 2025
    5.0
    Excellent ice cream. I had flavor of the month blizzard.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.

What are the opening hours of Dairy Queen Grill & Chill in Rapid City?

The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 9:00 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.