Many customers reported slow service, unresponsive staff, and negative interactions with waitstaff.
Food Quality
A significant number of reviews mentioned cold food, incorrect orders, and poor food quality, particularly with wings.
Positive Experiences
Some customers had positive experiences with specific servers and enjoyed the food when it was prepared correctly.
Takeout Problems
Frequent complaints about takeout orders being late, incomplete, or cold upon arrival.
DM
Daniel Marek
2 days ago
1.0
Y'all better fire Robert ASAP. This dude threw a temper tantrum for 15 minutes. He came outside 3 times and screamed because he was upset he was understaffed. He threw my food at me and gave me attitude because he forgot to hand me half my order. Upon pickup, we grabbed what we were handed and left in a hurry to feed our people. I admitted we shouldve checked our order, but in good faith we trusted it was correct and left. His response to that was "i never trust anybody" and he stormed off. He called me a "SIMP" because I had to coach him on how to do his job. He sent his manager, Tiana to us who was well mannered and complacent. Thank you to HER for doing what she could. This guy needs to be locked up though. Crazy. He even came out the side door and yelled at us when we walked out. Absolutely mental. Someone send them help. I shouldve gotten video of this guy but I’d probably end up ruining his entire future if i posted what he did. Complaining about a “tip” on takeout… lol.
AA
Abygail Alvarez
2 days ago
1.0
Fries came out cold and hard. I wasn't expecting much, but damn.
AB
A B
5 days ago
1.0
The absolute worst customer service. Came in for dinner (01/06/26) was seated in a booth (86) and was completely surrounded and smothered by other patrons. I looked around and noticed several open booths and tables on the other side of the restaurant. Being a recently separated veteran with PTSD, I requested to be sat at another table away from everyone. (Side note, I will never understand why restraunts sit everyone so close together when there is a whole restraunt).
Anyways, the hostess said "No" this was my only option, and said they sit by servers. This is the only restraunt I have ever been to that would not accommodate a request like this. I requested to speak with a manager. A female approached wearing jeans, and baggy, worn-out hoodie (apparel that is not professional or looks like any manager I have ever seen. The employee looks more professional than this manager. She really could have been someone off the street by appearance).
After speaking with and explaining to the manager, she stated "That's the way we do things here". I questioned what about the customer, and making them feel comfortable while dining, this was about the time an unknown server (with a full beard) inserted he option and stated "Thats how we do it. If you don't like it, you could just leave and not come back". We'll, you don't have to tell me twice not to come back!
This comment completely took me by surprise and I told them my money would be used somewhere else. Upon my exit, I was met with a condescending tone from both the hostess and manager saying "bye". I will say the server who's section I was originally placed, he did approach while I was waiting for the manager to see if I was taken care of and he would have been the ONLY respectable individual there. He deserves better than this business. (Wish I would have gotten names).
We ended up going to Wings and Rings (5622 Sheridan Lake Rd.) who were more than welcoming and accommodating. With behavior like this and seeing the recent reviews, I will not be patronize this business, clearly my money is better spent elsewhere especially in an economy like this.
BS
Brody skeens
Jan 4, 2026
4.0
Sooo delicious like always. Fiances first time going snd she now wishes we chose BDubs for the wedding. We got there around opening time and still took our waitress a bit of time to refill our water but she was very friendly. Top places to eat out at
WW
William. Winch
Dec 28, 2025
1.0
Waitress megan spent more time playing on her phone than bieng a waitress. Food cold. Forgot to go boxes. Never offered refills. Zero personality. Never asked how food was. Reakky bad experience