Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.7
865 reviews
5 stars
319
4 stars
246
3 stars
133
2 stars
59
1 star
108
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were several complaints about incorrect orders, undercooked items, and inconsistent quality.
Service Speed
Numerous reviews highlighted extremely slow service, with long wait times reported even during low traffic periods.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean floors and dining areas, indicating a need for better maintenance.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and poor management.
- NSNate SchweppeJan 5, 20261.0Got a meat & 3 box and the crispy chicken sandwich was way under cooked. I called to let them know but it went to the answering machine twice. Hopefully they don't serve a bunch of them because they couldn't answer their phone and correct the issue.
- RCRandi CadwellJan 3, 20261.07:30 pm out of roast beef
- PBPhillip BrackDec 24, 20251.0Out of Roastbeef which is your main staple. Your commercials say "we have the meat" well that's a lie and is a joke you ran out of meat
- DPDon PDec 16, 20251.0Puhleeese STOP with the stupid french dik commercials every five freaking minutes!!! I’ll NEVER eat at any arbys anywhere EVER AGAIN due to this ad campaign for a sub-standard sandwich!
- DWDavid WayNov 28, 20253.0We stopped in to grab a “quick bite”. We had a trailer on so we had to go inside rather than the drive through. It ended up being a blessing in disguise because the gentleman who was behind the car at the window when we went in, was still waiting at the window when we left. I was torn on giving the service a one star. There were 3 people in there, but only two of them were really working. The other stood at the fryer and wouldn’t acknowledge anyone’s existence, including his coworkers. I went with a two star because of the two who were actually busting their butts. And the gentleman who took care of us was extremely calm and collected considering everything he was juggling. 10 stars to him. And the gal in the back stayed focused and on task the whole time. The 1/2 hour to get food was a bit long and ended up costing us the time we needed to stay in front of the snow storm. The store is in dire need of some TLC. From tile and grout missing, cabinet doors hanging crooked, a dozen or so push pins in the walls randomly. We didn’t go hungry, and the food was prepared fresh and hot. We were all very pleased with the food and with how she prepared it. A sandwich actually looked like a sandwich. If you’re hungry, it will do. But I question the back kitchen’s upkeep if they allow the ordering & dining room area to look like that. Management needs to do some housekeeping and managing.