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Arby's

3.7
(728 reviews)
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Business Details

326 East Stumer Rd, Rapid City, SD
57701, United States
(605) 342-0848
http://www.arbys.com/locations/us/sd/rapid-city/326-east-stumer-rd/store-8396
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
326 East Stumer Rd, Rapid City, SD
57701, United States

Hours

Reviews

3.7
728 reviews
5 stars
265
4 stars
189
3 stars
134
2 stars
47
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers praised the food as hot and fresh, others experienced issues with cold or poorly prepared items.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpful employees while others noted rude or unprofessional behavior.

Cleanliness

Multiple reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall experience.
  • MB
    Mary Baillargeon
    Feb 26, 2026
    5.0
    Good food & good service!!
  • MM
    Marissa martin
    Feb 8, 2026
    5.0
    Had the best Arby's experience in a very long time.
  • TB
    t bailey
    Feb 2, 2026
    3.0
    typical Arby's, did online order, was super slow
  • AU
    Aj Underhill
    Jan 9, 2026
    4.0
    Try one of there 7.99 boxes was decent for the price
  • CR
    Clayton Rogers
    Dec 29, 2025
    1.0
    I went to this Arby's location to get some food around 9PM. I went to the drive thru and was told to start my order. I just started to talk when a man came over the speaker and said that they were closed and they wouldn't take my order. I was already asked to give them my order and they were supposed to be open for at least another 45 minutes. If they would have just done my order, SINCE THEY WERE SUPPOSED TO STILL BE OPEN , I wouldn't have been mad. I usually don't give bad reviews, but I am angry and I wanted management to know why I will find another Arby's location to go to.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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