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Arby's

3.6
(762 reviews)
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Business Details

1620 Cambell St, Rapid City, SD
57701, United States
(605) 341-3811
http://www.arbys.com/locations/us/sd/rapid-city/1620-cambell-st/store-6791
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1620 Cambell St, Rapid City, SD
57701, United States

Hours

Reviews

3.6
762 reviews
5 stars
280
4 stars
208
3 stars
113
2 stars
46
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and mistakes with orders, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared items and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and counters.

Staff Performance

Mixed feedback on staff performance; some employees received praise for their friendliness and service, while others were criticized for rudeness and lack of attention.
  • TT
    Trevor Tovsland
    Dec 16, 2025
    1.0
    Went through the drive through, took 20 minutes when I was the only one in line. They down sized the meals so now the larges are the same as what used to be mediums. I also ordered a French dip and they didn’t give au juice
  • JS
    Jon Schwarz
    Sep 30, 2025
    1.0
    Iam currently in the drive thur,I placed my order and paid for my food and waited 20 mins after being ask to pull forward,all the other cars have gotten there food finally went inside and had to raise my voice to get attention of staff at which point handed me my food that was sitting at the window (cold) and had to wait another 10 minutes for fresh food luckily the guy that came back from break knew what he was doing and had common cents and got the fresh food out to us but really 35 min for a small order absolutely ridiculous need better training/staff will not be going back to the Campbell st location
  • EY
    Eva Young
    May 7, 2023
    1.0
    Wished I could give it a 0.the roast beef was processed and wet. Please dont eat here
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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