Arby's

3.6
455 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
319 West Sioux Ave, Pierre, SD
57501, United States

Hours

Reviews

3.6
455 reviews
5 stars
171
4 stars
115
3 stars
70
2 stars
32
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many noted issues with temperature, freshness, and incorrect orders.

Cleanliness

Several reviews highlighted concerns about cleanliness, particularly in the bathrooms and dining area.

Staff Attitude

Mixed feedback on staff attitude; some were praised for kindness, while others were criticized for being rude or unprofessional.

Drive-Thru Experience

The drive-thru was often noted as slow, with long wait times reported by multiple customers.
  • MD
    Micah Dueck
    Aug 28, 2025
    5.0
    good food . good service. went beyond, and gave icecream without us even paying
  • JM
    Jesse Mohr
    Jul 26, 2025
    1.0
    Food on the ground can be seen from register area. No greeting upon visiting this location and no acknowledgement as they saw me enter the establishment. Not sure customer service is their priority and could be being a little picky but I trust that 5 minutes standing in place gave them ample time to greet me.
  • KP
    Kenneth Phillips
    Jul 25, 2025
    1.0
    If you order in the drive through check your order before giving your credit card or cash and get a receipt before leaving the window. Personally I don't know if I will ever go there again. Personally I do not appreciate being hung up on when I am calling in a complaint
  • DH
    Darci Hustrulid
    Jul 12, 2021
    1.0
    No ham! So disappointed.