McDonald's

3.7
1199 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1521 S Burr, Mitchell, SD
57301, United States

Hours

Reviews

3.7
1,199 reviews
5 stars
471
4 stars
278
3 stars
215
2 stars
83
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many feeling ignored or belittled during their visits.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and poor handling of complaints regarding order mistakes.

Wait Times

Customers frequently complained about long wait times in both drive-thru and in-store, often exceeding 15-30 minutes.

Food Quality

While some customers enjoyed the food, many noted issues with food quality, including items being cold, burnt, or not as described.

Cleanliness

Mixed feedback on cleanliness; some praised the cleanliness of the location, while others reported dirty tables and unsanitary conditions.
  • PP
    peggy petersen
    3 days ago
    1.0
    I ordered a shareable quarterpounder with cheese meal , drinks, a happy meal, and two more sandwiches tonight at curbside. After waiting 15 minutes for the food it finally came. The problem is that after getting down the road we discovered that the two orders of fries for the shareable meals were not in the bag and there were no straws for the drinks. I could not at that point turn around to go back. Im not happy. I did try calling but no one answered their phone.
  • DT
    Derek Taylor
    Nov 14, 2025
    1.0
    No acknowledgment from workers there.
  • JJ
    Josh
    Oct 27, 2025
    5.0
    Love their breakfast sandwiches
  • DD
    Derek Davis
    Oct 11, 2025
    1.0
    Rude workers, never once said a word to me. Made me feel like I was an inconvenience to her. She even gave me a rude look and rolled her eyes at me when I left. I’ll go to the other McDonald’s from now on. This is by far the worst McDonald’s I’ve ever been to.
  • TH
    Todd Hitts
    Oct 2, 2025
    3.0
    I go here when I have too much going on to take a normal lunch break it's just become priced way too high for what you get And as a former McDonald's employee and corporate maintenance worker the time it takes to get a burger fries and drink is horrid Wait times drive through 15 minutes last time inside 21.minutes 43seconds ordered a big mac meal an a filet of fish no extras no special requests time I went was about 1:45 pm Lobby wasn't clean every empty table had crumbs or pop on it so had to grab a stack of napkins and wet them to clean a table I can't grasp how McDonald's has become so slow with everything being pre cooked Sitting in a holding cabinet Also the fryer oil was on its last leg and the fries hasmd a slight taste of burn out fryer oil cleaner to them also I can't stand using the kiosks the screen were filthy and so many people don't wash their hands so what ever they have on their hands I'd going in your mouth when you eat your food Think of bathroom visits no hand washing kids with runny noses put people at the register And go back to real customer service please I get it the inflated wages make it hard to staff The place but the prices went up 40% to cover that also the atmosphere hate the weird seating just bring back full booths and center tables and chairs

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1521 S Burr, Mitchell, SD?

McDonald's is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight (00:00).