Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many feeling ignored or belittled during their visits.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Wait Times
Customers frequently complained about long wait times in both drive-thru and in-store, often exceeding 15-30 minutes.
Food Quality
While some customers enjoyed the food, many noted issues with food quality, including items being cold, burnt, or not as described.
Cleanliness
Mixed feedback on cleanliness; some praised the cleanliness of the location, while others reported dirty tables and unsanitary conditions.
PP
peggy petersen
3 days ago
1.0
I ordered a shareable quarterpounder with cheese meal , drinks, a happy meal, and two more sandwiches tonight at curbside. After waiting 15 minutes for the food it finally came. The problem is that after getting down the road we discovered that the two orders of fries for the shareable meals were not in the bag and there were no straws for the drinks. I could not at that point turn around to go back. Im not happy. I did try calling but no one answered their phone.
DT
Derek Taylor
Nov 14, 2025
1.0
No acknowledgment from workers there.
JJ
Josh
Oct 27, 2025
5.0
Love their breakfast sandwiches
DD
Derek Davis
Oct 11, 2025
1.0
Rude workers, never once said a word to me. Made me feel like I was an inconvenience to her. She even gave me a rude look and rolled her eyes at me when I left. I’ll go to the other McDonald’s from now on. This is by far the worst McDonald’s I’ve ever been to.
TH
Todd Hitts
Oct 2, 2025
3.0
I go here when I have too much going on to take a normal lunch break it's just become priced way too high for what you get
And as a former McDonald's employee and corporate maintenance worker the time it takes to get a burger fries and drink is horrid
Wait times drive through 15 minutes last time inside 21.minutes 43seconds ordered a big mac meal an a filet of fish no extras no special requests time I went was about 1:45 pm
Lobby wasn't clean every empty table had crumbs or pop on it so had to grab a stack of napkins and wet them to clean a table
I can't grasp how McDonald's has become so slow with everything being pre cooked
Sitting in a holding cabinet
Also the fryer oil was on its last leg and the fries hasmd a slight taste of burn out fryer oil cleaner to them also I can't stand using the kiosks the screen were filthy and so many people don't wash their hands so what ever they have on their hands I'd going in your mouth when you eat your food
Think of bathroom visits no hand washing kids with runny noses put people at the register
And go back to real customer service please
I get it the inflated wages make it hard to staff
The place but the prices went up 40% to cover that also the atmosphere hate the weird seating just bring back full booths and center tables and chairs
What are the regular opening hours for McDonald's at 1521 S Burr, Mitchell, SD?
McDonald's is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 5:00 AM to midnight (00:00).
Until what time is McDonald's available for delivery service?
Delivery is offered daily from 5:00 AM to 11:30 PM.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or via a mobile app?
Yes, you can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on iOS and Android.
Does this McDonald's offer any pickup or delivery services?
Yes, it offers curbside pickup and delivery services including McDelivery.
Are there any nearby hotels where I can stay when visiting McDonald's in Mitchell, SD?
Yes, nearby hotels include Thunderbird Lodge, AmericInn, Days Inn by Wyndham Mitchell SD, and Days Inn.
What other dining options are near McDonald's at 1521 S Burr?
Nearby restaurants include Twin Dragon (Chinese/Asian), Arby's (fast food/sandwiches), Cattleman’s Club Steakhouse (steakhouse), Burger King (fast food), Marlin’s (diner), and Pizza Ranch (buffet and pizza).
What nearby places can help with transportation or car rental near McDonald's?
Hertz Rent A Car and I-90 Travel Center are nearby to assist with car rental and travel needs.
Does this McDonald's location offer WiFi and mobile offers?
Yes, this McDonald's provides WiFi along with mobile offers and mobile ordering.