Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
295 reviews
5 stars
149
4 stars
63
3 stars
31
2 stars
10
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some staff being friendly and accommodating while others were reported as rude and dismissive.
Food Quality
Generally positive feedback on food quality, with many customers enjoying the sandwiches, though some reported issues with incorrect orders.
Speed of Service
Service speed is often praised as 'freaky fast', but there are instances of delays and incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Pricing
Some customers feel the prices are high for the value received, especially when orders are incorrect.
- BYBonita YoungDec 29, 20251.0Horrible customer service and snippy responses. If you’re taking orders in the lobby take your headset off to hear the customers.
- KBKelsey BrinatteDec 25, 20252.0Got food poisoning right before Christmas Eve.. :( avocado was discolored.. knew I shouldn't have eaten it, ate it, paid the proce for 2 days. Spent my Christmas sick while trying to take care of my newborn.
- TRTaylor RotschDec 7, 20251.0I’m pregnant and have always gone to Jimmy John’s throughout pregnancy and they would heat up the turkey tom, or little John Turkey tom for me in order for the deli meat to be pregnancy safe. This is the first time in 5 months I’ve ever been told “no” by the female manager. Then having to pry for any type of explanation whatsoever other than a “we don’t do that at this location”. Disappointing customer service.
- BGBrian GasparNov 2, 20255.0Had the Filet on Friday night, was very good and they cook steaks over charcoal. One of the best steaks I have had.
- LHLaRoy HypeOct 6, 20253.0A friend ate there she liked it I guess !!