Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
661 reviews
5 stars
282
4 stars
151
3 stars
71
2 stars
37
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty floors and overflowing trash.
Staff Behavior
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Food Quality
While some customers enjoyed specific menu items like Blizzards and burgers, others reported issues with food preparation and quality.
Management Concerns
Several reviews pointed to poor management and staffing issues, leading to disorganization and inadequate customer service.
- TJtravis jackson2 days ago5.0Awesome staff
- JHJanet HemnesSep 12, 20255.0Yummy strawberry sundae
- RVroland vandeestSep 6, 20255.0Sundays were good
- KBKayla Jean BittermanAug 21, 20251.0Came to get food at 9:40pm and they told us kitchen was closed! Don’t say your open til 10 if you aren’t serving
- MGMick GAug 19, 20251.0Found plastic in my food. Gotta love paying $8 for edible plastic
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Mitchell, SD?
Dairy Queen Grill & Chill is located at 1501 W Havens St, Southside Plaza, Mitchell, SD 57301-4104, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday. It is closed on November 27 and December 25.
What type of food and treats are featured at Dairy Queen Grill & Chill?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes, malts, and ice cream cones.
Does Dairy Queen Grill & Chill provide drive-thru and seating options?
Yes, they offer a drive-thru service, outdoor and indoor seating, and are family-friendly with booster seats and restrooms available.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the location is wheelchair accessible and provides restrooms and family-friendly accommodations.
How can I order food for pickup from Dairy Queen Grill & Chill?
You can order pickup online via their official website at https://www.dairyqueen.com/en-us/order/pickup/n/19124/.
Are there any special deals or promotions available at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Are there nearby hotels where visitors can stay when visiting Dairy Queen Grill & Chill?
Yes, nearby hotels include Ramada Hotel & Conference Center by Wyndham Mitchell, Ramada by Wyndham Mitchell Hotel & Conference Center, Ramada Mitchell Hotel and Conference Center, and Budget Inn, making it convenient for visitors to dine at Dairy Queen during their stay.
What other dining options are near Dairy Queen Grill & Chill in Mitchell?
Nearby restaurants include Phoenix & Dragon Chinese, Shays bar and restaurant, Los 3 Amigos Mexican restaurant, and Country Kitchen burger restaurant, providing diverse choices for visitors before or after enjoying Dairy Queen.
Are there any convenient services or stores near Dairy Queen Grill & Chill for customers?
Yes, nearby services include several gas stations like Sinclair, Shell, and Cenex; pharmacies such as Lewis Drug and Lewis Family Drug; and coffee shops like Caribou Coffee, providing customers with additional convenience.