Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
663 reviews
5 stars
283
4 stars
151
3 stars
71
2 stars
38
1 star
120
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the freshness and taste of certain menu items like burgers and Blizzards, but there were complaints about food being cold, incorrect orders, and unsanitary conditions.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.
Staff Behavior
Feedback on staff was mixed; while some customers noted friendly service, others reported rudeness and unprofessional behavior.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant, citing dirty conditions and unkempt areas.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to disorganization and inadequate customer service.
- LBLaura BontragerDec 27, 20252.0Very slow
- SBShelly BaDec 2, 20255.0Dairy queen in Mitchell SD has the best food, it's always fresh and hot, the speed and accuracy on orders is right on. Always friendly.
- TJtravis jacksonNov 21, 20255.0Awesome staff
- JHJanet HemnesSep 12, 20255.0Yummy strawberry sundae
- RVroland vandeestSep 6, 20255.0Sundays were good
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Mitchell, SD?
Dairy Queen Grill & Chill is located at 1501 W Havens St, Southside Plaza, Mitchell, SD 57301-4104, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday. It is closed on November 27 and December 25.
What type of food and treats are featured at Dairy Queen Grill & Chill?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes, malts, and ice cream cones.
Does Dairy Queen Grill & Chill provide drive-thru and seating options?
Yes, they offer a drive-thru service, outdoor and indoor seating, and are family-friendly with booster seats and restrooms available.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the location is wheelchair accessible and provides restrooms and family-friendly accommodations.
How can I order food for pickup from Dairy Queen Grill & Chill?
You can order pickup online via their official website at https://www.dairyqueen.com/en-us/order/pickup/n/19124/.
Are there any special deals or promotions available at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Are there nearby hotels where visitors can stay when visiting Dairy Queen Grill & Chill?
Yes, nearby hotels include Ramada Hotel & Conference Center by Wyndham Mitchell, Ramada by Wyndham Mitchell Hotel & Conference Center, Ramada Mitchell Hotel and Conference Center, and Budget Inn, making it convenient for visitors to dine at Dairy Queen during their stay.
What other dining options are near Dairy Queen Grill & Chill in Mitchell?
Nearby restaurants include Phoenix & Dragon Chinese, Shays bar and restaurant, Los 3 Amigos Mexican restaurant, and Country Kitchen burger restaurant, providing diverse choices for visitors before or after enjoying Dairy Queen.
Are there any convenient services or stores near Dairy Queen Grill & Chill for customers?
Yes, nearby services include several gas stations like Sinclair, Shell, and Cenex; pharmacies such as Lewis Drug and Lewis Family Drug; and coffee shops like Caribou Coffee, providing customers with additional convenience.