Dairy Queen Grill & Chill

3.7
661 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1501 W Havens St, Mitchell, SD
57301-4104, United States

Hours

Reviews

3.7
661 reviews
5 stars
282
4 stars
151
3 stars
71
2 stars
37
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty floors and overflowing trash.

Staff Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Food Quality

While some customers enjoyed specific menu items like Blizzards and burgers, others reported issues with food preparation and quality.

Management Concerns

Several reviews pointed to poor management and staffing issues, leading to disorganization and inadequate customer service.
  • TJ
    travis jackson
    2 days ago
    5.0
    Awesome staff
  • JH
    Janet Hemnes
    Sep 12, 2025
    5.0
    Yummy strawberry sundae
  • RV
    roland vandeest
    Sep 6, 2025
    5.0
    Sundays were good
  • KB
    Kayla Jean Bitterman
    Aug 21, 2025
    1.0
    Came to get food at 9:40pm and they told us kitchen was closed! Don’t say your open til 10 if you aren’t serving
  • MG
    Mick G
    Aug 19, 2025
    1.0
    Found plastic in my food. Gotta love paying $8 for edible plastic

Frequently Asked Questions About Dairy Queen Grill & Chill

What is the address of Dairy Queen Grill & Chill in Mitchell, SD?

Dairy Queen Grill & Chill is located at 1501 W Havens St, Southside Plaza, Mitchell, SD 57301-4104, USA.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday. It is closed on November 27 and December 25.