Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
495 reviews
5 stars
303
4 stars
112
3 stars
39
2 stars
18
1 star
23
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food quality, especially the blizzards and BBQ sandwiches, although some reported issues with freshness and specific items.
Service Speed
Many reviews noted slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.
Staff Friendliness
The staff received consistent praise for being friendly and professional, contributing positively to the customer experience.
Cleanliness
The establishment is frequently described as clean, with customers appreciating the cleanliness of both the dining area and restrooms.
Customer Service
While many customers reported positive experiences with customer service, there were notable complaints about rudeness and poor handling of issues.
- RDRance DiedeOct 11, 20252.0Fried food always taste fishy and overcooked
- LSLori StankJul 27, 20255.0Great Dairy Queen 😋
- DSDawn SuterJun 2, 20255.0Typical DQ food. Friendly staff and quick service. Drive though, indoor seating and carry out. Clean, including bathroom. Easy parking.
- ABAmy BourcyMay 30, 20255.0Small town atmosphere, but always busy! Expect a smile and good service. Not all DQ’s are the same and this one should be an example. Thank you, Madison, DQ employees!!
- DGDean GehrelsMay 21, 20175.0Not your average Dairy Queen. Owner and management very involved in ensuring quality food and great service. You can taste the difference this effort makes.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Madison, SD offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Madison?
They are open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Madison provide drive-thru service?
Yes, they have a drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill in Madison family-friendly and accessible for children?
Yes, they offer booster seats, high chairs, and are good for kids with family-friendly seating options.
Does Dairy Queen Grill & Chill offer free Wi-Fi at the Madison location?
Yes, free Wi-Fi is available for customers.
Can I order food online for pickup at Dairy Queen Grill & Chill in Madison?
Yes, you can place your order online for pickup through their official order website.
Where is Dairy Queen Grill & Chill located in Madison?
It is located at 117 NE 2nd St, Madison, SD 57042-2203, USA.
Are there any nearby landmarks or points of interest close to Dairy Queen Grill & Chill in Madison?
Yes, nearby places include Madison Masonic Temple, Trinity Lutheran Church, and United Methodist Church, which you might visit before or after enjoying your meal.
How can nearby locations like Madison Masonic Temple and Trinity Lutheran Church help visitors find Dairy Queen Grill & Chill?
These landmarks are well-known and can be used as reference points to easily locate the Dairy Queen in downtown Madison.
Are there other fast food or ice cream shops near Dairy Queen Grill & Chill in Madison?
There is another Dairy Queen nearby as well as Pizza Ranch, providing additional dining options close to this location.