Overall, customers enjoyed the food, highlighting freshness and taste, though some reported issues with incorrect orders and temperature.
Service Speed
Service speed varied, with many praising quick service, while others experienced long wait times, especially in the drive-thru.
Staff Friendliness
Staff were frequently described as friendly and accommodating, contributing positively to the customer experience.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others reported unsanitary conditions.
Order Accuracy
There were several complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
JS
Justin Sweeney
Nov 5, 2025
5.0
Clean, large, great young crew working. Open later than bars too, they had a large TV with the Sunday night football game on, wish we knew that. I seem to find the places that don't ask for forced tipping deserve it the most, that was true here
SB
Scott Biegert
Oct 19, 2025
5.0
Food was great. Service was awesome!!! Friendly staff made entire visit the best!!
SG
Sabrina Gibson
Oct 14, 2025
2.0
If you are wanting to work on your patience then you should go through this drive thru. I feel bad for the staff. They are always nice. But it takes awhile to get your order. I like to sit and think of how I could have made a healthy meal at home in less time then getting dq. Their blizzards rock!!
TW
Tom Wasserburger
Sep 18, 2025
5.0
Love the flame burger
KM
Kelly Morris
Sep 17, 2025
4.0
Great service for DQ in Hotsprings, SD! Food was quality we expected, served fast and with a smile. Thanks!