Many customers praised the friendly and accommodating staff, highlighting excellent customer service experiences.
Food Quality
Overall, the food received mixed reviews; while many enjoyed the freshness and taste, some reported issues with incorrect orders and food temperature.
Cleanliness
The cleanliness of the restaurant was noted positively by several customers, although there were some complaints about dirty restrooms.
Speed of Service
While many reviews mentioned quick service, some customers experienced long wait times, particularly in the drive-thru.
Order Accuracy
There were multiple reports of incorrect orders and missing items, indicating a need for improvement in order accuracy.
LC
Lucy Clark
Jan 2, 2026
5.0
Chicken basket was great
JS
Justin Sweeney
Nov 5, 2025
5.0
Clean, large, great young crew working. Open later than bars too, they had a large TV with the Sunday night football game on, wish we knew that. I seem to find the places that don't ask for forced tipping deserve it the most, that was true here
SB
Scott Biegert
Oct 19, 2025
5.0
Food was great. Service was awesome!!! Friendly staff made entire visit the best!!
SG
Sabrina Gibson
Oct 14, 2025
2.0
If you are wanting to work on your patience then you should go through this drive thru. I feel bad for the staff. They are always nice. But it takes awhile to get your order. I like to sit and think of how I could have made a healthy meal at home in less time then getting dq. Their blizzards rock!!
KM
Kelly Morris
Sep 17, 2025
4.0
Great service for DQ in Hotsprings, SD! Food was quality we expected, served fast and with a smile. Thanks!