Dairy Queen Grill & Chill

3.3
651 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
335 Mount Rushmore Rd, Custer, SD
57730-1599, United States

Reviews

3.3
651 reviews
5 stars
211
4 stars
129
3 stars
99
2 stars
68
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality; some found it fresh and tasty, while others complained about old or improperly prepared items.

Cleanliness

Multiple reviews highlighted concerns about cleanliness, including dirty dining areas and unsanitary food handling practices.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to food quality and value.

Staff Performance

While some staff were praised for their friendliness and efficiency, others were criticized for being unhelpful and unprofessional.
  • ID
    Iris Dinorah Delgado
    Jan 2, 2026
    3.0
    Estaba bueno ambos Sunday’s pero los brownies estaban como palo, ósea duros más que una galleta. It was good both Sunday's but the brownies were like a stick,m harder than a cookie.
  • ZS
    Zackary Schmidt
    Oct 29, 2025
    1.0
    Ordered a 6 piece chicken strip basket and they ripped them in half. So I basically got a 3 piece for $14. Also, ordered a royal blizzard to get a dab of chocolate in the middle. Thanks for the disappointment.
  • WP
    Will Pirnasch
    Oct 13, 2025
    3.0
    Not sure why but the burgers taste way worse than McDonald’s (unfortunately, there is no MCD anywhere near)
  • DD
    Daniel
    Sep 24, 2025
    5.0
    Wow, I have never had a burger that hot! It was delicious.
  • AM
    A. Moore
    Sep 4, 2025
    2.0
    Employees out back socializing, come in and guy front of me says no one has been out to take his order. 4 to 5 minutes. Use names to call out orders and what they contain, Not #'s.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats can I find at Dairy Queen Grill & Chill in Custer, SD?

At Dairy Queen Grill & Chill, you can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, shakes, malts, and ice cream cakes.

Does this Dairy Queen location offer drive-thru and seating options?

Yes, the Dairy Queen in Custer features both drive-thru and indoor seating, making it convenient for quick service or dining in with family.