Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Reviews
3.3
649 reviews
5 stars
211
4 stars
129
3 stars
98
2 stars
68
1 star
143
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the meals while others found them old, dry, or poorly prepared.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food handling practices.
Pricing Concerns
Many customers expressed dissatisfaction with high prices relative to food quality and portion sizes.
Positive Experiences
Despite the negatives, some customers praised friendly staff and good food, indicating that experiences can vary.
- ZSZackary SchmidtOct 29, 20251.0Ordered a 6 piece chicken strip basket and they ripped them in half. So I basically got a 3 piece for $14. Also, ordered a royal blizzard to get a dab of chocolate in the middle. Thanks for the disappointment.
- WPWill PirnaschOct 13, 20253.0Not sure why but the burgers taste way worse than McDonald’s (unfortunately, there is no MCD anywhere near)
- DDDanielSep 24, 20255.0Wow, I have never had a burger that hot! It was delicious.
- AMA. MooreSep 4, 20252.0Employees out back socializing, come in and guy front of me says no one has been out to take his order. 4 to 5 minutes. Use names to call out orders and what they contain, Not #'s.
- GJGiselle JordanAug 21, 20251.0I ordered a Reese’s Caramel Blizzard and what I got at first was basically a milkshake version. I’ve had this Blizzard before and it’s never been like that, so I politely went back to the counter to ask about it. The employee told me that’s just how they make it and refused to remake it at first. After I explained that I normally get it and it’s nothing like this, they finally agreed to remake it—but when they brought it back, they slammed it down on the table and walked off in an aggressive way. I didn’t raise my voice or get upset at all, but the way it was handled left me feeling super uncomfortable and embarrassed. Customer service should never make someone feel like they did something wrong just for asking for what they ordered.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats can I find at Dairy Queen Grill & Chill in Custer, SD?
At Dairy Queen Grill & Chill, you can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, shakes, malts, and ice cream cakes.
Does this Dairy Queen location offer drive-thru and seating options?
Yes, the Dairy Queen in Custer features both drive-thru and indoor seating, making it convenient for quick service or dining in with family.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, this location welcomes families and is good for kids, offering a family-friendly environment with kid-friendly menu items.
Can I order food online or through a mobile app for pickup at this Dairy Queen?
Yes, you can use the Dairy Queen mobile app to order food for pickup and access exclusive deals. Online ordering is also available through their order website.
What is the address and contact number for Dairy Queen Grill & Chill in Custer?
The Dairy Queen is located at 335 Mount Rushmore Rd, Custer, SD 57730-1599. You can reach them by phone at +1 605-673-5556.
Are there any nearby coffee shops close to Dairy Queen Grill & Chill where I can visit before or after my meal?
Yes, nearby coffee shops include Custer Coffee Company and Corner Pantry, where you can enjoy coffee or smoothies before or after your visit to Dairy Queen.
What are some popular nearby attractions or places to explore near Dairy Queen in Custer?
You can visit the 1881 Courthouse Museum for local history, explore art at R. Langen Digital Arts gallery, or enjoy outdoor activities at Way Park all located near Dairy Queen.
Where can I refuel my car or find propane near Dairy Queen in Custer?
Conoco gas station and Blue Rhino Propane Exchange are nearby for fueling your vehicle or propane needs.
Does this Dairy Queen location provide any special services like mobile deals or rewards?
Yes, Dairy Queen Grill & Chill offers mobile deals and a mobile ordering and rewards program for customers using their app.
When was the Dairy Queen Grill & Chill in Custer, SD established?
This Dairy Queen location was established in 2007, serving the community with classic fast-food and ice cream treats since then.