Brand Certified

Dairy Queen Grill & Chill

3.3

(651 reviews)

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Business Details

335 Mount Rushmore Rd, Custer, SD

57730-1599, United States

(605) 673-5556

https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

Drive-throughAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dairy Queen Grill & Chill

335 Mount Rushmore Rd, Custer, SD

57730-1599, United States

Get Directions

Reviews

3.3

651 reviews

5 stars

211

4 stars

129

3 stars

2 stars

1 star

144

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others reported dry, old, or incorrectly prepared items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff and quick service, while others reported rude behavior and slow service.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food handling practices.

Order Accuracy

Frequent complaints about incorrect orders and confusion at the drive-thru, leading to customer dissatisfaction.

Pricing

Customers expressed concerns about high prices relative to food quality, with some feeling that the value did not meet expectations.

ID
Iris Dinorah Delgado
Jan 2, 2026
3.0
Estaba bueno ambos Sunday’s pero los brownies estaban como palo, ósea duros más que una galleta. It was good both Sunday's but the brownies were like a stick,m harder than a cookie.
ZS
Zackary Schmidt
Oct 29, 2025
1.0
Ordered a 6 piece chicken strip basket and they ripped them in half. So I basically got a 3 piece for $14. Also, ordered a royal blizzard to get a dab of chocolate in the middle. Thanks for the disappointment.
WP
Will Pirnasch
Oct 13, 2025
3.0
Not sure why but the burgers taste way worse than McDonald’s (unfortunately, there is no MCD anywhere near)
DD
Daniel
Sep 24, 2025
5.0
Wow, I have never had a burger that hot! It was delicious.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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