Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.0
355 reviews
5 stars
98
4 stars
67
3 stars
44
2 stars
33
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous reviews highlighted extremely slow service, with long wait times reported for both ordering and receiving food.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items, including incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and overflowing trash, contributing to a negative dining experience.
Staff Attitude
Customer service was frequently criticized, with reports of rude and unhelpful staff, as well as a lack of management oversight.
Overall Experience
Many customers expressed disappointment with their experiences, indicating a decline in quality and service at this location.
- BBBrad BartunekNov 15, 20251.0Extremely slow service. Hardly anyone in the restaurant, but had to wait 10 minutes until we could order. Then the food took almost another 30 minutes. We made a mistake by coming here. Workers need a boost in moral and work ethic. Got our fries after our ice cream was already melted. Would not recommend this location, especially if you're in a hurry. Owner needs to figure this location out. I would have left and asked for a refund if it wouldn't have taken another half hour...
- DHDonna HannahSep 26, 20255.0The chicken basket is the best
- TSTeresa SmidtSep 2, 20255.0If you haven't been to the Canton Dairy Queen in awhile you will be pleasantly surprised! The food was hot, fresh and delicious! The Turtle Pecan Blizzard was extra special and next level compared to other DQ's! Great job!
- TTThetardisisinnightvaleJul 19, 20251.0Service is really really bad. Expect extremely long waits to order, employees walking away mid order and and even longer wait for your food. You will need at least 20 to 30 min to get anything.
- RDRyan DietersJul 2, 20251.0If we didn’t like ice cream, we wouldn’t even stop here. Not sure what it is but the service is always terrible, in fact it’s expected now and we only stop if we have time to waste. This last time, one car in the parking lot and we sat in the drive through for over 10 minutes waiting to order…no one else was in the drive through. Just be prepared if you’re going to stop here.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Canton, SD?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill have any family-friendly services?
Yes, the location offers booster seats, high chairs, outdoor seating, restrooms, drive-thru service, and is wheelchair accessible, making it family-friendly and welcoming to children.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their official order URL at https://www.dairyqueen.com/en-us/order/pickup/n/18237/.
How can I find Dairy Queen Grill & Chill on social media?
You can follow Dairy Queen on Twitter at @DairyQueen and visit their Facebook page at https://www.facebook.com/336824009690219 for updates and deals.
Is there a mobile app available for Dairy Queen Grill & Chill to get exclusive deals?
Yes, you can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What nearby shops or salons could customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby beauty and wellness spots like Sugar Coated Esthetics, Shear Confidence beauty and tanning salon, and Allison's Nail Studio, all close by.
Are there any pet-related stores near Dairy Queen Grill & Chill?
Yes, Pretty Paws Pet Boutique and Cottonwood Creek Feed Store are nearby, offering pet grooming, supplies, and agricultural products.
What local grocery stores or pharmacies are near Dairy Queen Grill & Chill for customers to visit?
Sunshine Foods grocery store and Lewis Drug pharmacy are close by, convenient for shopping before or after your meal.
Is there a swimming pool nearby where families can go after visiting Dairy Queen Grill & Chill?
Yes, the City of Canton Swimming Pool and Canton City Pool are nearby recreational spots perfect for families.