Customers consistently reported extremely slow service, with long wait times for both ordering and receiving food.
Food Quality
While some customers enjoyed the food, many complained about cold, overcooked, or incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and overflowing trash.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
DS
Dan Van Schouwen
Dec 20, 2025
1.0
Just went thru the drive thru to get 2 lizards. 30 mins later, still no blizzards. Waiting...
BB
Brad Bartunek
Nov 15, 2025
1.0
Extremely slow service. Hardly anyone in the restaurant, but had to wait 10 minutes until we could order. Then the food took almost another 30 minutes. We made a mistake by coming here. Workers need a boost in moral and work ethic. Got our fries after our ice cream was already melted. Would not recommend this location, especially if you're in a hurry. Owner needs to figure this location out. I would have left and asked for a refund if it wouldn't have taken another half hour...
DH
Donna Hannah
Sep 26, 2025
5.0
The chicken basket is the best
TS
Teresa Smidt
Sep 2, 2025
5.0
If you haven't been to the Canton Dairy Queen in awhile you will be pleasantly surprised! The food was hot, fresh and delicious! The Turtle Pecan Blizzard was extra special and next level compared to other DQ's! Great job!
LL
Lee
Jul 19, 2025
1.0
Service is really really bad. Expect extremely long waits to order, employees walking away mid order and and even longer wait for your food. You will need at least 20 to 30 min to get anything.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Canton, SD?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill have any family-friendly services?
Yes, the location offers booster seats, high chairs, outdoor seating, restrooms, drive-thru service, and is wheelchair accessible, making it family-friendly and welcoming to children.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their official order URL at https://www.dairyqueen.com/en-us/order/pickup/n/18237/.
How can I find Dairy Queen Grill & Chill on social media?
You can follow Dairy Queen on Twitter at @DairyQueen and visit their Facebook page at https://www.facebook.com/336824009690219 for updates and deals.
Is there a mobile app available for Dairy Queen Grill & Chill to get exclusive deals?
Yes, you can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What nearby shops or salons could customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby beauty and wellness spots like Sugar Coated Esthetics, Shear Confidence beauty and tanning salon, and Allison's Nail Studio, all close by.
Are there any pet-related stores near Dairy Queen Grill & Chill?
Yes, Pretty Paws Pet Boutique and Cottonwood Creek Feed Store are nearby, offering pet grooming, supplies, and agricultural products.
What local grocery stores or pharmacies are near Dairy Queen Grill & Chill for customers to visit?
Sunshine Foods grocery store and Lewis Drug pharmacy are close by, convenient for shopping before or after your meal.
Is there a swimming pool nearby where families can go after visiting Dairy Queen Grill & Chill?
Yes, the City of Canton Swimming Pool and Canton City Pool are nearby recreational spots perfect for families.