Wendy's

Reviews

• SL

  Shanda Lather

  2 days ago
  1.0
  If a negative one was possible I would give that. Service was awful. Nobody greeted me when I walked inside and didn’t say anything to me at all through the out the entire time I was in there even when handing me my food. The food was terrible—cinnamon pull apart was like Concrete and the honey chicken croissant top bun was also concrete. Super discourage. I don’t usually stop in Brookings on my way to Sioux Falls, and will avoid in future if possible. It’s too bad because the store itself is nice.
• RF

  R F

  Feb 24, 2026
  1.0
  Cold nasty dried up stale fries served with attitude
• LF

  Luka Filenko

  Feb 17, 2026
  1.0
  To: The United States Department of Culinary Oversight and Consumer Elegance Subject: Formal Complaint Regarding Culinary Atrocities at Wendy’s – Immediate Intervention Requested Dear Esteemed Officials, I, [Redacted for Dignity], submit this most urgent and solemn complaint regarding the complete and utter failure of Wendy’s - 1234 Elm St to uphold any semblance of gastronomic, aesthetic, or ceremonial standards. This correspondence is submitted under the presumption that the U.S. government maintains at least a minimal interest in safeguarding the public from egregious offenses against culinary decency. 1. Failure to Provide a Valet or Red Carpet Reception Upon arrival at the premises, I was confronted with a shocking lack of red carpet or ceremonial escort. No valet. No doorman. No trumpets heralding my entrance. I was forced to park my vehicle like a commoner and approach the establishment on foot. Such negligence constitutes not merely poor customer service but a flagrant violation of expected dignity protocols. 2. Absence of Proper Reception and Concierge Services Instead of a host or maître d’ capable of guiding me through an elaborate, curated dining experience, I was confronted with a touchscreen kiosk. This technological barbarism is unworthy of a nation that prides itself on culinary excellence. I demand to know if the Department has jurisdiction over touchscreen-induced trauma. 3. The Baconator Incident – A Crime Against Taste and Humanity I ordered the “Baconator,” expecting a dish worthy of a 5-star tasting menu. Instead, I received a paper-wrapped approximation of sustenance, wherein the bacon lay flat, the cheese exhibited zero structural integrity, and the beef patty displayed no artistry, no provenance, no visible evidence of emotional investment in its preparation. This is not merely negligence; this is a full-scale offense against the standards of haute cuisine. 4. Fry Presentation – A National Tragedy The accompanying fries were served in a flimsy cardboard vessel — a device entirely inadequate for dignified consumption. I am aware that the United States has not codified “fry presentation standards” in federal law, but I submit that this omission is now a crisis requiring immediate regulatory intervention. 5. Beverage Catastrophe My accompanying beverage, a Sprite, arrived without garnish, artisanal ice, or any acknowledgment of beverage sophistication. I consider this an act of passive-aggressive hostility against the very concept of beverage enjoyment. 6. Environmental Neglect The lighting was fluorescent, the seating ergonomically insulting, and the acoustics dominated by the industrial beeps of fryers rather than live orchestral accompaniment. The absence of linen, candles, or even tasteful décor constitutes a public hazard to aesthetic sensibilities. 7. Formal Demand for Remediation I hereby request that the United States government: • Immediately require Wendy’s to employ a culinary concierge, fry sommelier, and beverage presentation director at every location. • Mandate the installation of valet services, red carpets, and ceremonial entrance protocols. • Require that all sandwiches be presented under silver cloches, accompanied by a chef’s narrative describing provenance, terroir, and flavor architecture. • Institute a live musical program with at least one harpist or string quartet at all peak hours. • Replace all paper packaging with ethically sourced porcelain and gold-plated cutlery. • Establish a federal dress code: black tie required for entry, with proper etiquette enforced. • Ensure all fries are personally inspected by a “fry inspector” for optimal crispness, salinity, and aesthetic arrangement. 8. Statement of Harm I have suffered extreme emotional, aesthetic, and sensory trauma. My dignity has been irreparably compromised. My faith in fast-casual dining has been shaken to its core. These transgressions are so severe that a single star review does not capture the gravity of the offense, yet it is all I can justly award. ⭐
• JM

  Josh Mcnaughton

  Feb 11, 2026
  1.0
  Pulled into the drive-thru, had three of their biggie bags ordered The smaller one I got three of and then I got one of their bigger bags. Got to the window and paid which was fine pulled up which they asked me to park I waited 25 minutes for the food to come out. I watched seven cars get their food and drive away finally got my food. The fries were the only thing that were hot in that bag The burgers were cold and the nuggets didn't seem fresh. Definitely will not be back there.
• MC

  madison Collins

  Feb 6, 2026
  5.0
  Kayla was such a sweetheart, she was very helpful and kind. The food was great and my family and I would definitely come here again, just for her service! Great job.

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