McDonald's

3.4
1327 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1605 6th St, Brookings, SD
57006, United States

Hours

Reviews

3.4
1,327 reviews
5 stars
419
4 stars
319
3 stars
224
2 stars
111
1 star
254

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted slow service, with long wait times in both drive-thru and curbside pickup.

Cleanliness

Customers frequently noted unsanitary conditions in the dining area and issues with food quality.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others reported rudeness and poor customer service.

Food Quality

Several customers expressed disappointment with the quality of food, citing issues like undercooked items and unappetizing meals.
  • NN
    Nick Neuharth
    Nov 5, 2025
    2.0
    Something has really gone downhill at McDonald's. Either your fries are fresh and the rest of the food is cold or vise versa. Service is decent depending on time. Atmosphere is non existent like every other place it sold it's soul and fun internal decor for profits.
  • KG
    Kul Guragai
    Nov 2, 2025
    5.0
    Great food and services as well.Thanks all team members for your excellence in your services.
  • TW
    Ty Wicks
    Oct 13, 2025
    1.0
    You never know when this place will be open as the hours online are not correct. They will turn off all the lights with 6+ cars in line at the drive thru over 25+ min before the posted closing times. When they are open breakfast routinely takes 45+ min.
  • AW
    Acen Walker
    Oct 12, 2025
    1.0
    As a worker at McDonald's this is just not good. My burger was pink, no customer service, noticed in the back there were at least 5 crushed fries that were there when I arrived and still there when I left. Only good thing was the smoothie.
  • LM
    Lizz marie
    Oct 5, 2025
    3.0
    Went here tonight witnessed Athena Working her absolute butt off!! Props to her she was working hard and still had a positive attitude and amazing energy. She asked Kai to help check people out (as he was just standing there. looking around doing absolutely nothing) he ignored her! He then started YELLING at her for asking him to help. absolutely ridiculous and heart breaking! He got sent into the kitchen and forgot the patty on my big mac. How awful do you have to be to yell at someone because they asked you not to be lazy.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Brookings, SD?

Delivery is available Monday and Tuesday from 6:00 AM to 10:29 PM, Wednesday through Saturday 24 hours, and Sunday from 4:00 AM to 10:29 PM.

When is the drive-through open at McDonald's located at 1605 6th St, Brookings?

Drive-through hours are Monday and Sunday from 5:00 AM to 11:00 PM, Tuesday from 5:00 AM to 4:00 AM next day, and 24 hours Wednesday through Saturday.