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McDonald's

3.4
(1337 reviews)

Business Details

1605 6th St, Brookings, SD
57006, United States
(605) 692-7200
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1605 6th St, Brookings, SD
57006, United States

Hours

Reviews

3.4
1,337 reviews
5 stars
423
4 stars
320
3 stars
224
2 stars
114
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, both in drive-thru and curbside orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with food quality, including cold and undercooked items.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.
  • DH
    David Howard
    Jan 25, 2026
    1.0
    Tried using mobile app while sitting in curbside area, 20 minutes later I gave up and went to Arby's.
  • BH
    Bria Helmes
    Jan 11, 2026
    2.0
    Ordered at the kiosk then sat and waited for my food after 25-30 minutes I went up and asked about my order and they didn’t even have it. So then they rushed to get my order done which would’ve been awesome if they got my order right. Not only did they not have my order up they didn’t even try and make it right after I had been sitting there waiting for about 40 minutes in total. Also no one was coming to the register. People were standing there waiting and only once someone came up to ask if what they needed.
  • DB
    Drew Baer
    Dec 7, 2025
    2.0
    We ordered and paid at the kiosk in the restaurant and took a number for them to bring us the food. Fifteen minutes later when the food finally arrived at our table, it was cold. Cold fries, cold McRib, etc. I requested fresh fries, only to be served more cold, limp fries. The staff doesn’t seem at all concerned that customers are leaving without ordering due to the long waits. Poor management at this restaurant.
  • NN
    Nick Neuharth
    Nov 5, 2025
    2.0
    Something has really gone downhill at McDonald's. Either your fries are fresh and the rest of the food is cold or vise versa. Service is decent depending on time. Atmosphere is non existent like every other place it sold it's soul and fun internal decor for profits.
  • KG
    Kul Guragai
    Nov 2, 2025
    5.0
    Great food and services as well.Thanks all team members for your excellence in your services.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Brookings, SD?

Delivery is available Monday and Tuesday from 6:00 AM to 10:29 PM, Wednesday through Saturday 24 hours, and Sunday from 4:00 AM to 10:29 PM.

When is the drive-through open at McDonald's located at 1605 6th St, Brookings?

Drive-through hours are Monday and Sunday from 5:00 AM to 11:00 PM, Tuesday from 5:00 AM to 4:00 AM next day, and 24 hours Wednesday through Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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