Many customers reported slow service, particularly during busy times, with long wait times in both drive-thru and in-store.
Food Quality
Mixed reviews on food quality; some enjoyed the food while others complained about cold items, incorrect orders, and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews noted cleanliness issues, particularly with dirty tables and unsanitary conditions in the bathroom.
Employee Treatment
Concerns were raised about employee treatment and management practices, with reports of poor treatment leading to employee turnover.
RB
Rhonda Bitker
1 day ago
2.0
Blizzards on 75% full
JG
Joshua Gibson
Nov 2, 2025
4.0
It's your typical Dairy Queen, Hot eats and cool treats. Clean atmosphere, clean restroom and staff was friendly. Got our orders quickly even though it was quite busy. Overall, not a bad DQ if you're in the area.
BS
Braxton Smith
Nov 1, 2025
1.0
Took 20 minutes and they just gave us half the order. 35 minutes to get the full order, and two of these chicken strips are the size of a grape.
JM
jog Myer
Oct 17, 2025
2.0
ordered a blizzard came not even a minute later and it melted everywhere as soon as I touched it spilt. Zestos would never.
GG
Grace
Oct 11, 2025
2.0
I ordered large oreo blizzard and they gave me literally crumbl of oreo. I don’t want to be mean about only oreo crumbl but it keep reminds me it was charged $8
What are the operating hours for Dairy Queen Grill & Chill in Brookings?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:30 PM, but it is closed on Thanksgiving Day (November 27) and Christmas Day (December 25).
Does Dairy Queen Grill & Chill in Brookings offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Brookings provides drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and individuals with disabilities?
Yes, the restaurant is family-friendly, welcomes children, offers booster seats, high chairs, outdoor seating, and is wheelchair accessible with restrooms available.
Where is Dairy Queen Grill & Chill located in Brookings?
It is located at 520 22nd Ave, Brookings, SD 57006-2401, United States.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill in Brookings?
Yes, you can order pickup online via their website and download their mobile app for exclusive deals.
What nearby banks are close to Dairy Queen Grill & Chill in Brookings?
Nearby banks include First National Bank and First Bank and Trust, which customers can visit for banking needs before or after dining.
Are there nearby medical facilities close to Dairy Queen Grill & Chill for customers who may need urgent care?
Yes, nearby medical facilities include OI NOW - Urgent Orthopedic Care Clinic, Orthopedic Institute, Brookings Medical Clinic, and Avera Medical Group Brookings, providing convenient access for medical services.
What nearby retail and convenience stores are close to Dairy Queen Grill & Chill?
Walmart is nearby, offering pharmacy, drugstore, and general retail services, making it convenient to stop by before or after a meal.
Are there other dining options near Dairy Queen Grill & Chill in Brookings?
Yes, nearby dining options include Firehouse Subs, Qdoba Mexican Restaurant, and Perkins Restaurant & Bakery for customers seeking variety in their meals.