Dairy Queen Grill & Chill

4.0
474 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
520 22nd Ave, Brookings, SD
57006-2401, United States

Hours

Reviews

4.0
474 reviews
5 stars
239
4 stars
112
3 stars
51
2 stars
23
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly during busy times, with long wait times in both drive-thru and in-store.

Food Quality

Mixed reviews on food quality; some enjoyed the food while others complained about cold items, incorrect orders, and unsanitary conditions.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews noted cleanliness issues, particularly with dirty tables and unsanitary conditions in the bathroom.

Employee Treatment

Concerns were raised about employee treatment and management practices, with reports of poor treatment leading to employee turnover.
  • RB
    Rhonda Bitker
    1 day ago
    2.0
    Blizzards on 75% full
  • JG
    Joshua Gibson
    Nov 2, 2025
    4.0
    It's your typical Dairy Queen, Hot eats and cool treats. Clean atmosphere, clean restroom and staff was friendly. Got our orders quickly even though it was quite busy. Overall, not a bad DQ if you're in the area.
  • BS
    Braxton Smith
    Nov 1, 2025
    1.0
    Took 20 minutes and they just gave us half the order. 35 minutes to get the full order, and two of these chicken strips are the size of a grape.
  • JM
    jog Myer
    Oct 17, 2025
    2.0
    ordered a blizzard came not even a minute later and it melted everywhere as soon as I touched it spilt. Zestos would never.
  • GG
    Grace
    Oct 11, 2025
    2.0
    I ordered large oreo blizzard and they gave me literally crumbl of oreo. I don’t want to be mean about only oreo crumbl but it keep reminds me it was charged $8

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Brookings offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers.

What are the operating hours for Dairy Queen Grill & Chill in Brookings?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:30 PM, but it is closed on Thanksgiving Day (November 27) and Christmas Day (December 25).