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McDonald's

2.6
(910 reviews)

Business Details

922 Splitrock Blvd, Brandon, SD
57005, United States
(605) 582-8333
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
922 Splitrock Blvd, Brandon, SD
57005, United States

Hours

Reviews

2.6
910 reviews
5 stars
198
4 stars
106
3 stars
141
2 stars
88
1 star
377

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely slow service, with many customers waiting over 20 minutes for their orders, often with no communication from staff.

Food Quality

Customers frequently reported cold, subpar food, with many items being served either undercooked or not fresh.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty tables, unsanitary bathrooms, and overall neglect in maintaining a clean environment.

Staff Behavior

Several reviews mentioned rude or unprofessional behavior from staff, including dismissive attitudes and lack of customer service.
  • RD
    Ronnie Drake
    Feb 10, 2026
    2.0
    The food was great! But I overheard them talking about my order and how much it was to make the order, mind you it was only 3 large fries and the pack of cookies and which they called me Cookie Monster. Not to mention it was not even that busy so why are they complaining anyway?
  • TS
    Tyler Soria
    Feb 5, 2026
    1.0
    The bathroom is absolutely disgusting. You can smell it before you enter the bathroom. About gagged.
  • CM
    Chris J. M.
    Feb 4, 2026
    5.0
    Great place, and who doesn't love good old Micky D's
  • LS
    Luis Salazar
    Jan 19, 2026
    1.0
    Terrible service. The place was not clean, and the staff was disrespectful and unprofessional—if not outright racist. I ordered a breakfast with a large orange juice. As soon as I tasted it, it was clearly watered down. I informed the staff immediately, but instead of replacing it, they asked me to wait. After finishing my breakfast, I requested a refund for the orange juice. The woman at the register told me she was off the clock. I then asked to speak with a manager. He showed no apology or empathy, took my card to the back, and after several minutes returned with the “great news” that I would have to wait a week for my refund. Very unpleasant experience. I do not recommend this place. Stay away.
  • JH
    Joshua Hunt
    Nov 22, 2025
    1.0
    Food was subpar and cold, my fries were halfway full, ice and ketchup were empty. Bathroom was so gross I wouldn’t let my granddaughter go and the floor was so greasy it was like an ice skating rink. Disappointed I stopped in and won’t be ever again.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru close at this McDonald's?

The drive-thru service is available daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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