McDonald's

2.6
903 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
922 Splitrock Blvd, Brandon, SD
57005, United States

Hours

Reviews

2.6
903 reviews
5 stars
194
4 stars
106
3 stars
140
2 stars
87
1 star
376

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders, even when the restaurant was not busy.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, including undercooked items and incorrect orders.

Customer Service

Feedback highlighted rude and dismissive staff interactions, with several customers expressing dissatisfaction with how their concerns were handled.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and restrooms.

Management Issues

Several customers noted a lack of effective management and leadership, contributing to poor service and operational inefficiencies.
  • JH
    Joshua Hunt
    1 day ago
    1.0
    Food was subpar and cold, my fries were halfway full, ice and ketchup were empty. Bathroom was so gross I wouldn’t let my granddaughter go and the floor was so greasy it was like an ice skating rink. Disappointed I stopped in and won’t be ever again.
  • BZ
    Benjamin Zimmer
    Oct 20, 2025
    2.0
    It's McDonald's. At this point I'm sure you know. Lol the wait at this one can be a bit long but food wise I think it's one of the best McDonald's in the area.
  • JN
    JJ Nyecon
    Oct 7, 2025
    3.0
    They slow
  • AN
    Amanda Nowka
    Oct 4, 2025
    2.0
    Cold food!
  • JD
    JJ Domagala
    Sep 30, 2025
    1.0
    Worst McDonalds I’ve ever eaten at. Sat in curbside for over 20 minutes waiting on 3 damn sandwiches. When I get home and open it. The sandwiches aren’t even wrapped. The biscuit one was rock hard and NOT edible. It’s unbelievable that it’s called a “fast food restaurant “ when it takes longer to get food here than a sit down place.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru close at this McDonald's?

The drive-thru service is available daily from 6:00 AM to 11:00 PM.