Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
2.8
148 reviews
5 stars
48
4 stars
16
3 stars
7
2 stars
11
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with long wait times for food orders, often exceeding 30 minutes.
Staff Friendliness
While some reviews highlighted friendly and helpful staff, others noted instances of rudeness and unprofessional behavior.
Cleanliness Issues
Multiple reviews mentioned dirty dining areas and bathrooms, raising concerns about overall cleanliness.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others received cold or improperly prepared items.
Management Concerns
Several reviews pointed to a lack of effective management and supervision, contributing to poor service and operational issues.
- RRRae1 day ago2.0Doordashed a Number 9 with Cheese Curds, turned out to be a Flamethrower (gross) and Fries (even though it said Number 9 with cheese curds on the receipt). Actually disappointed, but I was still craving that Number 9!! Days later my brother comes home with DQ, and my Number 9 isn't the defaulted double patties, it's just a single. Paid for a double. How man. How is that even possible? š Are y'alls employees okay? Where's the quality control?
- LYLockwood Yost3 days ago5.0Very good
- THTroy HoekJan 2, 20265.0Friendly staff
- HVHeidi VetterDec 11, 20251.0Waited for 30 minutes for our food. Got 5 of 6 ice creams after 10 minutes. Then last ice cream as we left. Everyone that came and left was frustrated about their orders. Very mad people in the drive thru. This is unfortunate for Brandon š
- SKSloane KoppDec 6, 20252.0i was standing outside in the freezing cold for 15 minutes while they were supposed to be open but the doors were locked and no one was in side. it was 10:30 when i was waiting and thatās the time they are supposed to open at.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Brandon, SD offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of its fast-food menu.
What are the regular operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Brandon open during major holidays?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location provides a drive-thru service along with indoor and outdoor seating, including high chairs to accommodate families.
Is the Dairy Queen Grill & Chill in Brandon family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has wheelchair accessibility, restrooms, and free WiFi.
Can I order Dairy Queen Grill & Chill menu items online?
Yes, you can place orders online for pickup through their official order URL.
What special menu items is Dairy Queen Grill & Chill known for?
They specialize in BlizzardĀ® Treats, Chicken Strip Baskets, GrillburgersĀ®, soft-serve ice cream cones, shakes & malts, and offer ice cream cakes through DQCakes.com.
How can the nearby Brandon Valley High School be helpful when visiting Dairy Queen Grill & Chill?
Visitors can use Brandon Valley High School as a landmark or meeting point since it is close by, making it easier to find the Dairy Queen location or plan group visits.
Are there entertainment options near Dairy Queen Grill & Chill in Brandon?
Yes, nearby entertainment includes The County Fair Fun Company arcade and the Brandon Valley Fine Arts Boosters theatre, which can be great places to visit before or after enjoying a meal at Dairy Queen.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining options include Pizza Ranch and Brandon Steakhouse and Lounge, providing visitors alternative places to eat in the area along with Dairy Queen.