Brand Certified
Dairy Queen Grill & Chill
2.8(150 reviews)
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Business Details
201 S Splitrock Ave, Brandon, SD
57005, United States
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
(605) 250-1835
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
About
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Hours
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
2.8
150 reviews
5 stars
48
4 stars
16
3 stars
7
2 stars
11
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting 30 minutes or more for their orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and even instances of food poisoning.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Behavior
There were mixed reviews about staff behavior, with some customers noting friendly service while others reported rudeness and unprofessionalism.
Management Issues
Several reviews pointed to poor management and lack of supervision, contributing to the overall negative experience.
- BGBrian GrohsJan 22, 20261.0Waited for 40 minutes after we ordered food, it still wasn't ready so I left the restaurant without the food I payed for. Others in the restaurant Waited longer. Worst service I've ever had!
- FPFaith PossehlJan 21, 20261.0Anni was a very disgust rude and very inappropriate as a manger I came into drive thru for food and got a nasty attitude
- RRRaeJan 11, 20262.0Doordashed a Number 9 with Cheese Curds, turned out to be a Flamethrower (gross) and Fries (even though it said Number 9 with cheese curds on the receipt). Actually disappointed, but I was still craving that Number 9!! Days later my brother comes home with DQ, and my Number 9 isn't the defaulted double patties, it's just a single. Paid for a double. How man. How is that even possible? 😠Are y'alls employees okay? Where's the quality control? Update: I got food poisoning. Thanks. Let's hope the health inspectors don't drop in randomly- Oh wait they did in November, and found FOUR VIOLATIONS. YOUR PLACE IS DIRTY. CLEAN IT.
- LYLockwood YostJan 9, 20265.0Very good
- THTroy HoekJan 2, 20265.0Friendly staff
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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- Hours of operation
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