Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative perception of customer service.
Food Quality
While some customers enjoyed the food, many complained about cold items, missing ingredients, and overall declining quality.
Wait Times
Long wait times in the drive-thru were a common complaint, with many customers expressing frustration over delays.
Cleanliness
Several reviews mentioned unsanitary conditions and dirty tables, impacting the overall dining experience.
SB
Scott Burr
2 days ago
3.0
Great
AT
adam trudel
Feb 15, 2026
1.0
Arby's does not have the meats, out of the chicken products and the staff was rude about it
JD
Joshua Dieter
Jan 23, 2026
2.0
The staff here in general can be rude, more often than not
KS
Kendra Stevens
Dec 28, 2025
1.0
Service was really slow waited for 20 min to order the food then it took over 30 to get it from the drive thru. Once we got our food I should if looked instead of having my oldest but the order wasn't right and we were missing half of order... 0 stars very disappointed with that Arby's
BW
Brett Whitaker
Dec 26, 2025
1.0
Ordered some food for delivery because I'm too sick to go out. A sandwich was missing and they didn't even put forks for the Mac n cheese, a straw for the drink, and no Arby's sauce even though it was listed on my order because you know everyone just loves dry meat and bread for $6.19 each.