Arby's

3.8
786 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1205 6th Ave Se, Aberdeen, SD
57401, United States

Hours

Reviews

3.8
786 reviews
5 stars
330
4 stars
221
3 stars
110
2 stars
33
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong sandwiches.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, soggy, or poorly prepared items.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty tables and unsanitary conditions.
  • CH
    Cody Harr
    5 days ago
    5.0
    🤌
  • KS
    Kendra Stevens
    Dec 28, 2025
    1.0
    Service was really slow waited for 20 min to order the food then it took over 30 to get it from the drive thru. Once we got our food I should if looked instead of having my oldest but the order wasn't right and we were missing half of order... 0 stars very disappointed with that Arby's
  • BW
    Brett Whitaker
    Dec 26, 2025
    1.0
    Ordered some food for delivery because I'm too sick to go out. A sandwich was missing and they didn't even put forks for the Mac n cheese, a straw for the drink, and no Arby's sauce even though it was listed on my order because you know everyone just loves dry meat and bread for $6.19 each.
  • JM
    Jan Mielke
    Dec 16, 2025
    1.0
    My husband ordered and paid at the drive through, and then waited 25 minutes in line for them to tell him that they don’t have roast beef!! That was when they just opened as he went at 11:05! How are they out of their signature meat for the day before it even starts?! Not even positive it’ll go back on our credit card because we did not want anything else, and why 25 minutes in line? We’ve heard other complaints so not sure how you can even stay open?!! Zero rating if it would let me, and if we could give a negative rating we would!!!
  • BF
    Bret Feickert
    Nov 11, 2025
    1.0
    I waited behind a vehicle that already got their food for 15 minutes while the driver chatted with the drive thru attendant. When I got my food it was stone cold and soggy. And when I commented on it, the next employee told me its OK, your order just got finished. I know for a fact thats a lie because there's no possible way for it to be soggy cold garbage 45 seconds after it was made. Just a bunch of lasers working there.