Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and slow service.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
The facility is generally reported as clean and well-maintained, although some customers noted areas needing more attention.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh meals while others received poorly prepared or cold food.
Wait Times
Long wait times are a common complaint, especially during peak hours, with some customers reporting waits of over 30 minutes.
PM
Patricia Martinez
Feb 24, 2026
1.0
What's the point of ordering online and still have to wait? The manager was just as rude as the employee. I could understand if you guys were busy but you were not. You guys should take a customer service class because you definitely need it.
JJ
JC
Jan 22, 2026
5.0
Loved the staff and management checking on customers sitting in the dining room. Food was hot and fresh. Receipt came out of the kiosk which seems to be an issue for other McDonald’s I’ve been too.
Short wait for our order. They even got our modifications correct.
Clean bathroom. This is one of the best McDonald’s I’ve been to. I recommend it.
MB
Micheal “Raider” bazemore
Jan 11, 2026
4.0
Usually McDonald’s service here could use some work but the bubbly personality of Taylor as she was hustling today when lunch opened was amazing. Hope she is appreciated for her efforts
JD
Jacob Diehl
Jan 6, 2026
1.0
I ordered food and put plane for 2 Mcdubles just meat and bun . They got delivered with the tag saying plane and it was not plane had everything on it . The people at this store can not read to save there lives
VM
Vincent Maloco
Dec 29, 2025
3.0
Keep an eye on your receipts at this location. The person in the Drive-Thru rounded up for some reason without my consent. I had to confirm the correct amount that my order should have been.