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Wendy's

3.5
(1673 reviews)

Business Details

(803) 739-5848

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3008 Highway 321, West Columbia, SC
29172, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.5
1,673 reviews
5 stars
592
4 stars
383
3 stars
249
2 stars
135
1 star
314
  • JJ
    Jesse Green Jr.
    Apr 28, 2026
    1.0
    Somehow some way it’s a 24 hour establishment but the “system is down” every day at 2am now I work night shift and a lot of spots are closed around this time so this is really one of the only spots that is supposed to be open but they lie each time
  • SA
    Shane Acito
    Apr 13, 2026
    1.0
    Service in drive through was surprising good. Food on the other hand was not. Ordered the spicy chicken sandwich and believe it is the reason i now have food poisoning
  • JA
    Johnny Allen
    Apr 9, 2026
    5.0
    Fast service. Fresh food, smiling faces all about.
  • JC
    Joy Clemens
    Mar 23, 2026
    1.0
    First time ever having a fresh but cold burger and fires.
  • BF
    britney frazier
    Feb 27, 2026
    1.0
    I placed an order on the Wendy’s website I am a truck driver and I go to this location a few times a week to a few times a month for the past 4 1/2 years. Within the last 2 1/2 years I’m always an overnight customer due to shift. I placed my order and sent it over for prep around 1:45 am - 1:50am. When I got there Harlen the night manager told me they were closed. They advertise a 24 hour service it’s illegal due to false advertisement to tell someone you’re closed for a system shutdown. My order was already received by the restaurant he could have looked at my receipt and made my order. I was baffled and I said u guys need to deactivate online orders when you’re closed. He said there was no way for him to make my order his computer was off and he never asked to see my receipt. I asked him for a refund if he can’t give me my food. He told me to call the mobile services. He was completely dismissive never once attempting to see my digital receipt to make the order. I asked again if there was anything he could print out for a refund to return my money. He told me he couldn’t make my food until after 2:30 am because he can’t see the order while it was clearly listed on the pick up screen so that means the order had already been received. I asked for his name he gave it and condescendingly asked if I needed him to spell it and I told him no I don’t need him to spell his name I need my order and I asked for a corporate number he told me to google the number he was very verbally combative with me but never once attempted to prepare my order nothing was wrong with the kitchen and another employee was behind the counter finishing someone else’s order. He blew me off and was extremely disrespectful. I don’t have my money back nor did I ever receive my order. I was here the night before with no issues. I spoke with the GM Macy this morning she briefly apologized and said she thinks it was just a misunderstanding on both parts and she can’t give me a refund until I physically return to the store. Honestly the way she brushed it off seems like she’s downplaying the whole situation. The issue is I dont even live in SC and I don’t ever plan on giving this location or any other location another dime of my money. I’m currently waiting to speak with a corporate member about my issue. I will also request the cameras be reviewed to see how Harlen conducted himself. This is a Franchise Company I notified corporate but the first contact would is the company’s franchise location and below is the website link. Corporate can’t issue a refund for this franchise so I wouldn’t place any mobile orders with this location. Looks like it’s linked to a SC franchise.

Frequently Asked Questions About Wendy's

Is the Wendy's in West Columbia open 24 hours?

Yes, this Wendy's location is open 24 hours every day of the week, including drive-thru service.

What types of meals does Wendy's in West Columbia serve?

This Wendy's serves breakfast, lunch, and dinner.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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