Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,350 reviews
5 stars
439
4 stars
295
3 stars
199
2 stars
101
1 star
316
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with long wait times at both the drive-thru and counter.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and poorly prepared food were noted.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in both the dining area and restrooms.
Food Quality
While some customers enjoyed the food, many others reported issues with freshness and quality, including cold or poorly prepared items.
- LMLisa Oswald MoodyNov 17, 20251.0We left... 5 others waiting on food inside and several in the drive thru.. No one even bothered to ask for our order after almost 10 minutes
- SSSANKOFANov 17, 20255.0Hi everyone me and my wife had a very wonderful and very pleasant and wonderful experience with the evening team lead sup Ms Brandi her equipment was down but still gave me and my wife the best customer service and care our food was hot fresh and giving with Love thank you Ms Brandi.
- CFCarllie FennellNov 11, 20252.0I have been going to this Wendy's for a bit, but this is the first time I was disappointed. The food I had was very fresh and hot, but there was a big curly black hair in my fries and luckily I got home in the light to see it at the bottom. They need to definitely wear hair nets if they don't because hair in my food is a big turn off for me. I have the rest of the fries to my dog. I checked my burgers just in case but they were fine. Do better with cleaning or put on some hair nets!!!
- VMVictoria MccrackenOct 28, 20251.0Horrible location. Takes an extremely long time for fast food, the workers don’t want to be here. Worst place to spend money at and wait time is insane.
- ZNzachary neilOct 19, 20255.0Went through the drive-thru tonight, and I'm not sure who the guy was that they had working, however, they realized they had forgotten one of the burgers and chased me down all the way across the parking lot to Big Lots to make sure I got it. Everything was amazing.
Frequently Asked Questions About Wendy's
Is W.Columbia Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Columbia, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Columbia, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (803) 847-2403.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W.Columbia Wendy’s serve breakfast?
Yes, this Wendy’s location in West Columbia, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 3154 Augusta Rd, West Columbia, SC?
Wendy's drive-through at this location is open daily from 6:30 AM to 2:00 AM.
Is the Wendy’s on Augusta Rd in West Columbia currently open?
Yes, this Wendy's location is currently open and serving customers.
Does this Wendy’s location offer breakfast options?
Yes, the West Columbia Wendy’s serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What methods of payment are accepted at this Wendy’s?
Accepted payment methods include American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy’s food online or via an app?
You can order Wendy’s food online at order.wendys.com or via the Wendy’s mobile app available in the App Store for convenient mobile ordering.
Where can I find nutrition and allergen information for Wendy’s menu?
Nutrition and allergen information is available on the Wendy’s menu website, mobile app, and in-restaurant. You can access detailed info for each item and get assistance from crew members.
Where is this Wendy’s located and what is its contact number?
Wendy's is located at 3154 Augusta Rd, West Columbia, SC 29170. The phone number is (803) 847-2403.
What nearby stores or restaurants can I visit before or after my Wendy’s meal?
Nearby you can visit Big Lots for shopping, World Cell Phone for mobile needs, Taqueria San Juan for Mexican cuisine, and Bricks and Stones Pizza Company for pizza. These locations are convenient to check out around your Wendy’s visit.
Are there nearby services such as gyms or automotive shops near this Wendy’s?
Yes, Envi Gymnastics is nearby for gymnastics and sports, and Sunroofs of Columbia offers automotive repair and restoration services, both conveniently located close to Wendy’s.
How can nearby gas stations or convenience stores assist customers visiting Wendy’s?
Customers can easily fuel up or grab items before or after dining at Wendy’s, with nearby locations such as Sunoco Gas Station, Exxon, and Express Way ATM offering gas, convenience items, and ATMs just a short distance away.