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Wendy's

3.3
(1368 reviews)

Business Details

(803) 847-2403

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3154 Augusta Rd, West Columbia, SC
29170, United States

Hours

Reviews

3.3
1,368 reviews
5 stars
448
4 stars
297
3 stars
200
2 stars
99
1 star
324

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions in both the dining area and restrooms.

Staff Attitude

There were numerous complaints about staff being unprofessional, rude, or indifferent to customer needs.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted positive experiences.
  • LM
    Leslie Marie
    Feb 15, 2026
    5.0
    The kindest Wendy’s I’ve ever been to 10/10. The staff was so patient and sweet!
  • MS
    Mrs. A Stephens
    Feb 5, 2026
    1.0
    Went to this Wendy’s on Sunday day after the snow storm they were busy as expected since everyone else had closed down busy was not the issue. The issue is the co workers had friends they’re hanging out talking like this is not a business using profanity with a lobby full of customers one coworker that head the headset on for drive thru the words that came out of her mouth standing at the front counter is ridiculous the manager said nothing. The food was horrible my order was wrong and not to mention they were putting people door dash orders on the floor This place needs new management and workers
  • BB
    Buxie
    Feb 5, 2026
    1.0
    Every time I come here the food has breakfast terrible! It’s cold and stale and old. The guy with the ponytail is rude as heck. Most of them are not very friendly and you have to wait forever to get your food or order. I’m done going there. I can’t spend another dime at this place
  • TA
    T A
    Jan 22, 2026
    1.0
    This location never answers their phone no matter the time, no matter the day. They also do not pay attention to the weather in an attempt to ensure they have plenty of chili for cold or wet weather.
  • JA
    Jackson Avilés
    Dec 30, 2025
    5.0
    Exelente

Frequently Asked Questions About Wendy's

Is W.Columbia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 3154 Augusta Rd, West Columbia, SC?

Wendy's drive-through at this location is open daily from 6:30 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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