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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Mixed feedback on customer service; some staff are praised for being friendly and attentive, while others are criticized for being rude and unengaged.
Order Accuracy
Frequent issues with incorrect orders and modifications not being followed, leading to customer frustration.
Smoothie Quality
Inconsistent smoothie quality reported, with some customers enjoying their drinks while others received poorly made or unsatisfactory smoothies.
Cleanliness
Concerns raised about cleanliness, particularly in the bathrooms and food preparation areas.
Speed of Service
Service speed varies; some customers report quick service while others experienced long wait times.
ML
Michael Lee
Jul 24, 2025
5.0
My wife asked me to bring her a smoothie when I met her at our church's VBS tonight. With only 30 minutes between leaving work and VBS, I thought of the Tropical Smoothie app and downloaded it. I was able to order and pay from work, set a pickup time, and have the smoothie ready to take way as soon as I walked in. Great Job, Tropical Smoothie Cafe!
DB
Dun Breh
Jun 25, 2025
1.0
Appalling customer service. The staff clearly hated being there — rude, dismissive, and completely unprofessional. Not once did they say thank you for tipping as if they were entitled to it, or “you’re welcome” or anything. Lacked basic manners learned in pre-school. Knew nothing about the menu and refused to give suggestions when asked. Worse, they yelled at customers who were simply filming their own friends — a polite reminder would’ve been enough, but instead, they chose aggression. Out of every Tropical Smoothie Cafe I’ve visited across the country, this was hands down the worst experience. Absolutely unacceptable.
TG
Terelll Gains
Jun 17, 2025
1.0
Loose lips Sink ships! I see why there last employee who made the smoothies so fast and was so polite left because the way they talk in here is so out of line and inappropriate.
SS
Sara
Jun 13, 2025
5.0
Best Açaí Berry Boost anyone has ever made! The server name on the ticket was Erirk on June 11 at 5:22pm. Thank you! You did a great job!!
MC
Melissa C
Dec 10, 2019
4.0
Mocha Madness is my favorite but I’ve tried other and they are all good. The staff is ok but need to smile and greet. The location is good and it’s clean inside.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dining hours at Tropical Smoothie Cafe in West Columbia?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday for dine-in service.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily with hours from 7:00 AM to 9:00 PM Monday through Friday, 9:00 AM to 8:00 PM on Saturday, and 10:00 AM to 7:00 PM on Sunday. You can order online at their delivery website.
What pickup services does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, and same-day delivery services with pickup hours generally from 7:00 AM to 8:00 PM on weekdays and slightly adjusted hours on weekends.
Are there mobile apps available to order from Tropical Smoothie Cafe?
Yes, you can order ahead via the Tropical Smoothie Cafe app available on both Apple App Store and Google Play Store.
What types of meals does Tropical Smoothie Cafe serve?
Tropical Smoothie Cafe serves breakfast, brunch, lunch, dinner, and late-night meals with a focus on fresh smoothies, wraps, flatbreads, bowls, and other healthy options.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe have a kids menu and family-friendly environment?
Yes, the cafe welcomes families and has a children's menu available.
What are some popular nearby places to visit around Tropical Smoothie Cafe in West Columbia?
Nearby places include Little Caesars Pizza for pizza lovers, JoJo Nails and Spa for beauty treatments, and MUV Fitness gym for your workout needs. These places are convenient for customers looking to combine their visit with other local services.
Are there other food options close to Tropical Smoothie Cafe?
Yes, nearby food options include San Jose Restaurant for Tex-Mex cuisine, Firehouse Subs for sandwiches, and Wingstop for chicken wings, offering variety for customers in the area.
Can I easily access Tropical Smoothie Cafe via public transit or combined visits with local salons?
Tropical Smoothie Cafe is close to several beauty and wellness spots like Great Clips, Urban Salon & Barberia, and Art Nails Spa, making it easy to enjoy a smoothie after or before your appointment.