Tropical Smoothie Cafe

4.3
263 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
118 Dreher Road, West Columbia, SC
29169, United States

Hours

Reviews

4.3
263 reviews
5 stars
180
4 stars
37
3 stars
14
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff are praised for being friendly and attentive, while others are criticized for being rude and unengaged.

Order Accuracy

Frequent issues with incorrect orders and modifications not being followed, leading to customer frustration.

Smoothie Quality

Inconsistent smoothie quality reported, with some customers enjoying their drinks while others received poorly made or unsatisfactory smoothies.

Cleanliness

Concerns raised about cleanliness, particularly in the bathrooms and food preparation areas.

Speed of Service

Service speed varies; some customers report quick service while others experienced long wait times.
  • ML
    Michael Lee
    Jul 24, 2025
    5.0
    My wife asked me to bring her a smoothie when I met her at our church's VBS tonight. With only 30 minutes between leaving work and VBS, I thought of the Tropical Smoothie app and downloaded it. I was able to order and pay from work, set a pickup time, and have the smoothie ready to take way as soon as I walked in. Great Job, Tropical Smoothie Cafe!
  • DB
    Dun Breh
    Jun 25, 2025
    1.0
    Appalling customer service. The staff clearly hated being there — rude, dismissive, and completely unprofessional. Not once did they say thank you for tipping as if they were entitled to it, or “you’re welcome” or anything. Lacked basic manners learned in pre-school. Knew nothing about the menu and refused to give suggestions when asked. Worse, they yelled at customers who were simply filming their own friends — a polite reminder would’ve been enough, but instead, they chose aggression. Out of every Tropical Smoothie Cafe I’ve visited across the country, this was hands down the worst experience. Absolutely unacceptable.
  • TG
    Terelll Gains
    Jun 17, 2025
    1.0
    Loose lips Sink ships! I see why there last employee who made the smoothies so fast and was so polite left because the way they talk in here is so out of line and inappropriate.
  • SS
    Sara
    Jun 13, 2025
    5.0
    Best Açaí Berry Boost anyone has ever made! The server name on the ticket was Erirk on June 11 at 5:22pm. Thank you! You did a great job!!
  • MC
    Melissa C
    Dec 10, 2019
    4.0
    Mocha Madness is my favorite but I’ve tried other and they are all good. The staff is ok but need to smile and greet. The location is good and it’s clean inside.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining hours at Tropical Smoothie Cafe in West Columbia?

Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday for dine-in service.