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Taco Bell

3.2
(1099 reviews)

Business Details

(803) 755-7281

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3983 Platt Springs Rd in West Columbia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3983 Platt Springs Rd, West Columbia, SC
29170, United States

Hours

Reviews

3.2
1,099 reviews
5 stars
335
4 stars
216
3 stars
154
2 stars
95
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and staff being inattentive or rude.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about stale or cold items and incorrect orders.

Ordering Experience

The use of kiosks for ordering was criticized, with customers preferring personal interaction and reporting difficulties with the system.

Cleanliness and Maintenance

Several customers noted cleanliness issues, particularly in the restrooms, and problems with equipment like ice machines.

Mixed Reviews

While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency.
  • JA
    Jacob Alvarado
    Feb 11, 2026
    5.0
    Very nice place
  • CB
    Cherelle Berry
    Jan 28, 2026
    1.0
    I ordered 2 soft potato tacos and when I bit into it I was crunching. Once i opened it up there was many small pieces of potatoes burnt and it was like I was eating chips.
  • JH
    Jimmy Huggins
    Jan 20, 2026
    1.0
    They will completely ignore their in-store customers. Waited over 20 minutes on the order that I placed on kiosk. While they are back there shooting the breeze. Terrible service
  • NP
    Nichole Porter
    Jan 8, 2026
    1.0
    Horrible food. Will never go back everything we ordered was gross. Why is there no standard to their food? You go to chick flia or McDonald's i dont care the food is pretty much the same you go to this taco bell and its never the same or even good. Where is the quality control. This one needs to be shut down they give a bad rap for the rest of them
  • CC
    Carrington Cooper
    Jan 3, 2026
    3.0
    Very slow. They prioritize the drive thru over customers inside. Which seems backwards to me.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

Taco Bell's drive-through is open from 8:00 AM to 1:00 AM on Monday and Tuesday, and from 8:00 AM to 2:00 AM from Wednesday to Friday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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