Taco Bell

3.2
1081 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3983 Platt Springs Rd in West Columbia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3983 Platt Springs Rd, West Columbia, SC
29170, United States

Hours

Reviews

3.2
1,081 reviews
5 stars
328
4 stars
215
3 stars
151
2 stars
94
1 star
293

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and fast service while others faced rude staff and long wait times.

Order Accuracy

Many reviews highlighted frequent issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

Feedback indicated a mix of experiences with food quality, including complaints about stale or cold items, while some praised the freshness of their meals.

Cleanliness

Some customers noted improvements in cleanliness, while others reported unsanitary conditions, particularly in restrooms.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.
  • SM
    Sam Maczko
    2 days ago
    1.0
    Sitting outside waiting for our drive thru order. It's been at least 20 minutes so far. One employee at window and one was eating up til a few minutes ago. We travel this way a lot but we will never come here again. There are other people out here waiting that were ahead of us!
  • MV
    Marc Vogel
    Nov 13, 2025
    1.0
    PLEASE READ! This store will be the reason I genuinely never eat Taco Bell again, yall are terrible I’m sorry.
  • PM
    Pop-Pop Moose
    Nov 9, 2025
    5.0
    The food here is always good! Very affordable option.
  • RR
    Rebecca
    Oct 17, 2025
    5.0
    The service has really gone up a few notches! It was fast, friendly, and they were willing to help with any questions.
  • HJ
    han jolo
    Sep 19, 2025
    1.0
    Horrible and both our orders were messed up and had wrong stuff in it missing nachos. And mixed up both boxes. My co worker had my chalupa in his box. Last time I come here.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

Taco Bell's drive-through is open from 8:00 AM to 1:00 AM on Monday and Tuesday, and from 8:00 AM to 2:00 AM from Wednesday to Friday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery.