Taco Bell

3.2
1090 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3983 Platt Springs Rd in West Columbia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3983 Platt Springs Rd, West Columbia, SC
29170, United States

Hours

Reviews

3.2
1,090 reviews
5 stars
332
4 stars
215
3 stars
153
2 stars
95
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and inconsistent order accuracy.

Food Quality

Many reviews mentioned poor food quality, including stale items, incorrect orders, and old ingredients.

Staff Attitude

Feedback indicated mixed experiences with staff friendliness, with some customers encountering rude or unhelpful employees.

Ordering Experience

Several customers expressed frustration with the self-order kiosks and the lack of personal service.
  • NP
    Nichole Porter
    4 days ago
    1.0
    Horrible food. Will never go back everything we ordered was gross. Why is there no standard to their food? You go to chick flia or McDonald's i dont care the food is pretty much the same you go to this taco bell and its never the same or even good. Where is the quality control. This one needs to be shut down they give a bad rap for the rest of them
  • CC
    Carrington Cooper
    Jan 3, 2026
    3.0
    Very slow. They prioritize the drive thru over customers inside. Which seems backwards to me.
  • AM
    Ashley Metz
    Dec 8, 2025
    5.0
    Very good food and fast service. If you go inside you have to order on a computer yourself. God forbid if you have a question.
  • MS
    Matthew Stokes
    Dec 7, 2025
    1.0
    Ordered off the app, waited 25 minutes before leaving to pick up my order (3 of the same items), waited another 20 minutes after I got there before my food was ready when the place was dead empty. This taco bell is consistently incompetent and takes forever to make the most simple things, and/or constantly gets your order wrong while also skimping out on ingredients for your order. Also consistently gotten items with old/crunchy ingredients. Its better than prison food but the bar is low and they take forever to do anything, I'm not even sure the people working there even try.
  • HF
    Harmon Family
    Dec 4, 2025
    3.0
    Overall, average. Some staff are very friendly and others are not. My order is usually right but there have been times when it was wrong or gross.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

Taco Bell's drive-through is open from 8:00 AM to 1:00 AM on Monday and Tuesday, and from 8:00 AM to 2:00 AM from Wednesday to Friday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery.