Taco Bell

3.5
1057 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2353 Augusta Road in West Columbia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2353 Augusta Road, West Columbia, SC
29169, United States

Hours

Reviews

3.5
1,057 reviews
5 stars
400
4 stars
212
3 stars
149
2 stars
77
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a general lack of cleanliness.

Staff Attitude

Feedback indicated a mix of friendly service and rude behavior from employees, with some customers feeling ignored or disrespected.

Food Quality

While some customers enjoyed their meals, others complained about incorrect orders, skimping on ingredients, and food being served cold.

Kiosk Ordering

Many customers expressed dissatisfaction with the kiosk ordering system, preferring personal service instead.
  • HH
    Heather
    2 days ago
    3.0
    I pick up delivery orders. Staff is often rude and I always have to wait the girl with the super long eye lashes is especially nasty always with a smart comment and seems to intentionally cause delay consistently saying there are other orders ahead regardless of weather it's true or not. I waited 10 minutes only to be told other orders are ahead of my delivery only to then be told 5 minutes later sometime had already picked up my order. They waisted 15 minutes of my time and caused me to lose money. I do not like delivering for Taco Bell all at at any location.
  • BG
    Bill Gallaher
    Nov 8, 2025
    2.0
    I got to say Taco Bell is my go-to favorite place when I have the chance and I hate leaving a bad review being a business owner but this was absurd in between estimates I stopped in to order lunch and the place made me sick one other family sitting in the dining room enjoying their lunch all the other tables were disgusting waiting for my order placed my arm on the counter and from dried up drinks it's stuck to my arm and clothes like pine sap and the shape of the kitchen was disgusting workers standing around playing on their phones instead of doing any cleaning to the establishment I couldn't even eat my food through it in the trash can and in all honesty that was the cleanest spot in the whole establishment do better Taco Bell
  • CM
    Comedian Black Magik
    Oct 30, 2025
    3.0
    I Came in on the late night 2 a.m. weekend shift and O.M.G. why was it packed with people waiting to pick up orders meanwhile the store was also FILLED with MADE ORDERS THAT WERE READY TO GO and NO ONE WAS COMING FOR THOSE AT ALL which CLEARLY SHOWED THAT THE STAFF WAS NOT MAKING THE ORDERS IN THE WAY THAT THEY WERE BEING TAKEN WHICH CAUSED THE LOBBY TO FILL UP WITH DRIVERS WAITING FOR ORDERS THAT SHOULD'VE ALREADY BEEN MADE AND A DRIVE THRU LINE OF PEOPLE THAT WERE ORDERING ONLINE AND ATTEMPTING TO PLACE ORDERS ETC. IT WAS JUST CHAOS AND TOOK ME OVER 2 HOURS TO GET THE ORDERS AND LEAVE GIVEN THE FACT THAT I HAD 2 SEPERATE ORDERS AND THEY WERE MADE COMPLETELY OUT OF ORDER FOR NO REASON BUT IT TOOK 40 or 50 MINS BETWEEN THE 1ST AND GETTING THE 2ND ORDER but over 2 hours total. Id suggest that you bring a SNACK TO HOLD YOU OVER UNTIL YOU GET YOUR OWN ORDER MADE. If your a driver picking up someone's food JUST BRING YOU A SLEEPING BAG TO BE ON THE SAFE SIDE REGARD
  • SZ
    Summer Zobel
    Oct 18, 2025
    1.0
    I love some Taco Bell, but this is one has always had something wrong every time I come. There’s times I’ve ordered a cantina quesadilla and was given it with 2 shreds of chicken, how does that work 🤔? Came here tonight and smelt weed THE SECOND I stepped out the car. Look to my right, two workers sitting on the curb in their uniforms smoking pot. You won’t ever have to worry about me eating here again.
  • TH
    TB H
    Oct 8, 2025
    3.0
    Seniors have a hard time ordering off the "board"...shouldn't take 5 or more minutes to place an order..my 3 were about to walk out, but your good employee saved us by ringing us up..while we were eating, noticed 2 ladies taking well over 8 minutes to place an order and they looked frustrated..please get rid of the board !!..please get rid of the hard bottom furniture. Thanks

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 2353 Augusta Road, West Columbia?

The drive-through is open daily from 8:00 AM to 3:00 AM at Taco Bell on 2353 Augusta Road, West Columbia.

Where is Taco Bell located in West Columbia?

Taco Bell is located at 2353 Augusta Road, West Columbia, SC 29169, USA.