Subway

3.2
222 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Columbia Subway® Restaurant at 1201 Charleston Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1201 Charleston Hwy, West Columbia, SC
29169, United States

Hours

Reviews

3.2
222 reviews
5 stars
84
4 stars
31
3 stars
20
2 stars
14
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly the owner, leading to a negative customer experience.

Food Quality

Customers frequently complained about the quality and quantity of food, noting issues like stale bread, underfilled sandwiches, and poor preparation.

Cleanliness

While some customers praised the cleanliness of the establishment, others reported unsanitary conditions and a lack of proper food handling practices.

Value for Money

Many customers felt that the prices were not justified given the quality and quantity of food received, with several mentioning feeling cheated on portion sizes.

Inconsistent Experience

Feedback indicated a wide variance in service quality, with some customers reporting positive experiences while many others had consistently negative interactions.
  • CC
    C.L.
    Nov 30, 2025
    1.0
    Poor customer service. Extremely rude. The Indian guy is short tempered and unprofessional. Shut them down.
  • DG
    Dieuleveut Gouani
    Nov 26, 2025
    2.0
    The Indian gentleman who seems to be there full time has terrible customer service skills. He will act like he doesn't understand English when he feels like you're asking for too much (like wrapping your sandwich in two halves) anywho: it's Subway. And he does make the sandwich well. But I don't tip when I see him. That's just me.
  • KB
    king Boy
    Oct 23, 2025
    1.0
    The worst subway I been in the old lady really smells bad like every time her breath gets in my face I feel like imma bout to die from the smell and she said no to extras like it’s my money imma gonna spend not u
  • MD
    M D
    Sep 21, 2025
    1.0
    I ordered a pickup order through the app & arrived to the store within 5 mins. Waited about 5 mins for my order to be ready. Lady told me I needed to throw the lilttle kids pizza I ordered in the microwave when I got home. I get home & I don’t think the pizza has been cooked at all lmao. I just put it in the oven for 15 mins. I believe she did this bc she thought it was a DoorDash delivery order instead of me picking up for myself. Only after I told her in person I was picking up an order I placed for myself did she warn me I’d need to cook the pizza. This just makes it obvious restaurants & obviously this subway give way less effort on orders they believe to be delivery orders. Idk but I feel like it’s crazy to tell a customer that sat in your restaurant waiting for their order to be completed that they need to heat up the food when they get home 😂
  • YR
    Yadielys Rivera
    Aug 21, 2025
    1.0
    I always come and everything is fine on my sandwich but this time I got rotten banana peppers on my sandwich this is outrageous pls learn how to rotate your prep properly

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1201 Charleston Hwy in West Columbia?

Subway is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 9:00 PM.

Does Subway at this location offer catering services?

Yes, this Subway location provides catering services for various events and needs.