Subway

3.2
220 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Columbia Subway® Restaurant at 1201 Charleston Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1201 Charleston Hwy, West Columbia, SC
29169, United States

Hours

Reviews

3.2
220 reviews
5 stars
84
4 stars
31
3 stars
20
2 stars
13
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, particularly the owner, leading to a negative customer experience.

Food Quality

Customers frequently reported issues with food preparation, including underfilled sandwiches, stale bread, and improper handling of ingredients.

Cleanliness

While some customers noted cleanliness in the establishment, others raised concerns about unsanitary practices and food handling.

Order Accuracy

Many customers experienced problems with their orders, including missing items and incorrect preparations, particularly with online orders.

Value for Money

Several reviews indicated that customers felt they were not receiving good value for their money, citing high prices for inadequate portions.
  • KB
    king Boy
    Oct 23, 2025
    1.0
    The worst subway I been in the old lady really smells bad like every time her breath gets in my face I feel like imma bout to die from the smell and she said no to extras like it’s my money imma gonna spend not u
  • MD
    M D
    Sep 21, 2025
    1.0
    I ordered a pickup order through the app & arrived to the store within 5 mins. Waited about 5 mins for my order to be ready. Lady told me I needed to throw the lilttle kids pizza I ordered in the microwave when I got home. I get home & I don’t think the pizza has been cooked at all lmao. I just put it in the oven for 15 mins. I believe she did this bc she thought it was a DoorDash delivery order instead of me picking up for myself. Only after I told her in person I was picking up an order I placed for myself did she warn me I’d need to cook the pizza. This just makes it obvious restaurants & obviously this subway give way less effort on orders they believe to be delivery orders. Idk but I feel like it’s crazy to tell a customer that sat in your restaurant waiting for their order to be completed that they need to heat up the food when they get home 😂
  • YR
    Yadielys Rivera
    Aug 21, 2025
    1.0
    I always come and everything is fine on my sandwich but this time I got rotten banana peppers on my sandwich this is outrageous pls learn how to rotate your prep properly
  • ZO
    Zane Oakes
    Aug 4, 2025
    1.0
    This was my first time visiting this Subway location as it's the closest location to my home and work and I will not be coming back. Instead, I will be driving to the other Subway locations even though they are slightly farther. The staff/owners were quite rude and incredibly stingy about everything. I had a discount on my meal through my Subway rewards and I still feel like I got ripped off. My sub was incredibly under filled and all of the condiments and cutlery are behind the counter. When I asked for napkins they were reluctant to give them to me and I had to keep asking for them because they would only give me two at a time. If giving customers napkins is what's going to bankrupt your business maybe you shouldn't be in business. Also, you should not talk about customers in your native language not just because it's wrong but because you never know when they can understand you. I hope the money saved on the napkins was worth it to the owners to lose a future customer.
  • JJ
    Jana
    Aug 2, 2025
    1.0
    The owners/workers are rude especially the older gentleman that's always there. Definitely least friendly Subway I've ever been in. Their bread is ALWAYS dry, like it's old. I doubt they put the correct amount of meat on the subs and they're super stingy with veggies. I highly recommend just making g your way over the Subway on Sunset of you're in this area. They're food and customer service is SO much bettet

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1201 Charleston Hwy in West Columbia?

Subway is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 9:00 PM.

Does Subway at this location offer catering services?

Yes, this Subway location provides catering services for various events and needs.