Subway

3.5
178 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Columbia Subway® Restaurant at 2721 Emmanual Church Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2721 Emmanual Church Rd, West Columbia, SC
29170, United States

Hours

Reviews

3.5
178 reviews
5 stars
77
4 stars
33
3 stars
16
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are criticized for rudeness and lack of attention.

Order Accuracy

Many customers reported issues with incorrect orders, particularly with mobile orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews mention inconsistent food quality, with complaints about insufficient toppings, cold sandwiches, and overall poor presentation.

Cleanliness

There are multiple complaints regarding cleanliness, particularly in the restrooms, which negatively impacts customer experience.

Management Issues

Customers expressed concerns about management practices, including not honoring coupons and poor handling of customer complaints.
  • BG
    BB G
    Nov 16, 2025
    5.0
    We haven't ate at any Subways in a few years, because we were displeased with them for numerous reasons. Since starting back a month ago, we have ordered online from this location numerous times. Customer service is always good, and our food has always been fresh , delicious, & made accurately.
  • TB
    TOMMY Bryant
    Oct 20, 2025
    5.0
    Nice friendly, sub sandwich was made quick. Place was ckean.
  • BJ
    Bryson Joye
    Oct 16, 2025
    2.0
    honestly the ingredients are fine and the workers are friendly, but they almost reliably don’t get your mobile order correct. 3rd time they’ve forgotten cheese on my sub and even though i requested it be toasted hard it wasnt toasted at all. its near my job so its unfortunate, but if you want your actual sub go inside.
  • JG
    Jason Liz Bedwell (Child of God)
    Jul 18, 2025
    5.0
    I went there tonight, 07/18/2025 .... The lady that was running the drive thru window was very sweet and friendly. I talked to her about the rodeo. I wish I could have gotten her name. I honestly wouldn't mind talking to her again.. I hope u see this message or get word of this message... If u do look me up on Facebook if interested in talking more...
  • KB
    Kristi Berry
    Jun 3, 2025
    5.0
    We go to this subway quite often since it's close to the house. Never had any issues. This evening we went in and just wanted to give a shout to Camila. Her customer service was so amazing! She was bubbly and smiley and just over all kind spirited! Today's employees are so often over worked and just so stressed out.. It's refreshing to when you come across people her! Keep up the good work!

Frequently Asked Questions About Subway

What are the operating hours of Subway at 2721 Emmanual Church Rd?

Subway is open Monday through Saturday from 8:00 AM to 10:00 PM and Sunday from 9:00 AM to 9:00 PM.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner.