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Subway

3.5
(181 reviews)

Business Details

(803) 957-5544
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Columbia Subway® Restaurant at 2721 Emmanual Church Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2721 Emmanual Church Rd, West Columbia, SC
29170, United States

Hours

Reviews

3.5
181 reviews
5 stars
79
4 stars
33
3 stars
16
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude and unprofessional behavior.

Food Quality

Many customers expressed dissatisfaction with the quality and quantity of food, citing issues like stingy portions and incorrect orders.

Cleanliness

Several reviews mentioned unclean conditions, particularly in the restrooms, which negatively impacted customer experiences.

Order Accuracy

A recurring issue noted by customers was the frequent inaccuracy of online and mobile orders, leading to frustration.

Management Issues

Customers reported problems with management, including poor handling of complaints and inconsistent service.
  • CS
    Chad Strickland
    Feb 13, 2026
    5.0
    Nice place
  • AA
    Aaron Anderson
    Feb 5, 2026
    1.0
    Staff is hostile towards Black people, i asked for extra cheese and it was a problem to get that on my chicken wrap. They treated me different for absolutely no reason. Ask yourself what subway have you been to where you cant get extra cheese. Never going there again and i urge other people to not support business who treat certain people differently for asking for something they are willing to pay for.
  • BG
    BB G
    Nov 16, 2025
    5.0
    We haven't ate at any Subways in a few years, because we were displeased with them for numerous reasons. Since starting back a month ago, we have ordered online from this location numerous times. Customer service is always good, and our food has always been fresh , delicious, & made accurately.
  • TB
    TOMMY Bryant
    Oct 20, 2025
    5.0
    Nice friendly, sub sandwich was made quick. Place was ckean.
  • BJ
    Bryson Joye
    Oct 16, 2025
    2.0
    honestly the ingredients are fine and the workers are friendly, but they almost reliably don’t get your mobile order correct. 3rd time they’ve forgotten cheese on my sub and even though i requested it be toasted hard it wasnt toasted at all. its near my job so its unfortunate, but if you want your actual sub go inside.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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