Subway

3.5
178 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Columbia Subway® Restaurant at 2721 Emmanual Church Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2721 Emmanual Church Rd, West Columbia, SC
29170, United States

Hours

Reviews

3.5
178 reviews
5 stars
77
4 stars
33
3 stars
16
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor service.

Food Quality

Many customers expressed dissatisfaction with the quality and quantity of food, citing issues like insufficient toppings and incorrect orders.

Cleanliness

Several reviews mentioned unclean conditions, particularly in restrooms, which negatively impacted customer experiences.

Order Accuracy

Numerous customers reported issues with mobile and online orders being incorrect or incomplete, leading to frustration.

Operational Hours

Customers noted inconsistencies with posted hours, including early closures and drive-thru only service, causing inconvenience.
  • BG
    BB G
    Nov 16, 2025
    5.0
    We haven't ate at any Subways in a few years, because we were displeased with them for numerous reasons. Since starting back a month ago, we have ordered online from this location numerous times. Customer service is always good, and our food has always been fresh , delicious, & made accurately.
  • TB
    TOMMY Bryant
    Oct 20, 2025
    5.0
    Nice friendly, sub sandwich was made quick. Place was ckean.
  • BJ
    Bryson Joye
    Oct 16, 2025
    2.0
    honestly the ingredients are fine and the workers are friendly, but they almost reliably don’t get your mobile order correct. 3rd time they’ve forgotten cheese on my sub and even though i requested it be toasted hard it wasnt toasted at all. its near my job so its unfortunate, but if you want your actual sub go inside.
  • JG
    Jason Liz Bedwell (Child of God)
    Jul 18, 2025
    5.0
    I went there tonight, 07/18/2025 .... The lady that was running the drive thru window was very sweet and friendly. I talked to her about the rodeo. I wish I could have gotten her name. I honestly wouldn't mind talking to her again.. I hope u see this message or get word of this message... If u do look me up on Facebook if interested in talking more...
  • JM
    Jayden Manuel
    Mar 20, 2017
    1.0
    I came here last night to place an order in drive thru around 8pm and nobody would respond. I could see the guy on the phone and he looked right at me twice and still didnt respond. I drove around to come inside and saw there were actually 2 guys inside who didnt seem to care at all if I needed service. Is this really how the norm is because once again I came by today at 4pm and had to wait for the guy to come back in from taking out the trash before I could finally get my order taken. But a girl is the one who handed me my food. Not really sure how things work here but apparently they need to retrain their people to do their jobs or something because I will not be coming back!

Frequently Asked Questions About Subway

What are the operating hours of Subway at 2721 Emmanual Church Rd?

Subway is open Monday through Saturday from 8:00 AM to 10:00 PM and Sunday from 9:00 AM to 9:00 PM.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner.