Brand Certified
Sonic Drive-In
3.7(905 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
3955 Platt Springs Road, West Columbia, SC
29170, United States
Certified by Sonic Drive-In • Mar 01, 2026
(803) 766-1843
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/sc/west-columbia/3955-platt-springs-road/store-1322
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in West Columbia, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3955 Platt Springs Road for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.7
905 reviews
5 stars
385
4 stars
200
3 stars
135
2 stars
54
1 star
131
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Many reviews highlighted problems with food freshness, including cold, burnt, or improperly prepared items.
Service Speed
Customers frequently mentioned long wait times for food, both in the drive-thru and for mobile orders.
Customer Service
Mixed feedback on staff behavior; some found employees rude or unprofessional, while others praised friendly service.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to the quality and quantity of food received.
- ELEdward Taylor LongshanksFeb 11, 20262.0Ordered ahead using the app. Good burger but it didn't have any bacon on it like I had ordered.
- JDJazmyn DawkinsFeb 10, 20262.0Got a large order of chili cheese tots and got the smallest amount of chili… like barely covered two or three tots… definitely not prepared properly it looked like it was the last little bit that they scraped together, and the chili that was on the tots was burnt like it had been reheated.
- DBDorothy BarberJan 31, 20265.0The food is always good and hot. I love their grape slush.
- SWStephanie WeaverJan 17, 20261.0Went through the drive through, lady left us at the drive through after attempting to take our order (we asked her to read it back because we ordered a meal and she didnt ask what drink so we knew she had it wrong), had to CALL the store to get someone to answer and take the order. Ordered two large meals but they didnt give us large anything (even though she confirmed large over the speaker), didnt give us a receipt and messed up our order. Management needs to hire better.
- CMCasey McMillan MDJan 6, 20263.018 minutes to get my food, not at rush hour. Burgers tasted like they had sat awhile and the chicken tender in the wrap had some hard spots.
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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