Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in West Columbia, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2424 Augusta Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,583 reviews
5 stars
759
4 stars
363
3 stars
214
2 stars
88
1 star
159
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and unprofessionalism.
Food Quality
Many customers expressed dissatisfaction with food freshness and quality, citing cold or poorly prepared items.
Management Response
Some reviews highlight positive management intervention in resolving issues, improving customer perceptions.
Pricing Concerns
Several customers noted high prices relative to food quality, leading to dissatisfaction.
Cleanliness
There are mentions of cleanliness issues, particularly inside the restaurant and in the bathrooms.
- MDMajor Drinks6 days ago5.0Absolutely the shakes around!
- GGGage GallmanDec 23, 20255.0Amazing service, even better food!
- AMAslan MartinDec 22, 20253.0Olivia at this location rang up my order wrong charging me extra, she argued with me when I tried to say that was wrong, then after that she didnt give me my receipt or change. That was all 12/20/25. I went back on 12/21/25 got my my money back and was told she would be corrected. I went in on 12/22/25 and had a mobile order but when she went to hand it to me she rudely set it on the counter and practically tossed my straw at me. I also tried to politely say thank you and she didnt speak to me at all.
- JLjune lewisDec 10, 20254.0Used the drive through to grab lunch it was okay regular fries and corn dogs
- CLCourtney LautenschlagerNov 29, 20251.0Rude staff at this location. I placed a mobile order and arrived to check in at a stall. No signs, nothing on the app that shows the stalls close at 10. Employee comes out to tell me that stalls close at 10pm and I need to go through the drive thru. She said for “future reference” that I needed to know for next time. I asked her if I needed to go through or not since the app checked me in. She tells me to do whatever I wanted and rolled her eyes to hop on her cell phone and walk to the sidewalk. I go through the drive thru and mention I had a mobile order. NOTHING was ready at all. The other employee hands me a bag and was like are you missing anything else and I’m like yeah. I read out the other 4 things I’m missing and he gets them made. Not busy at all. Just rude staff and nothing was good about what we ordered. I will not return to this location as this place is staffed with the rudest people.