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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in West Columbia, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2424 Augusta Road for the ultimate SONIC experience!
Customer experiences with staff were mixed, with some praising friendly and attentive service while others reported rudeness and unprofessional behavior.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Several reviews noted cleanliness issues, particularly in the dining area and restrooms, impacting overall customer satisfaction.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
The service and atmosphere were phenomenal and what a cozy spot this was with a warm fire placing running. I love that they also had toys, coloring books and crayons for the kids while we dined.
MD
Major Drinks
Jan 6, 2026
5.0
Absolutely the shakes around!
GG
Gage Gallman
Dec 23, 2025
5.0
Amazing service, even better food!
AM
Aslan Martin
Dec 22, 2025
3.0
Olivia at this location rang up my order wrong charging me extra, she argued with me when I tried to say that was wrong, then after that she didnt give me my receipt or change. That was all 12/20/25. I went back on 12/21/25 got my my money back and was told she would be corrected. I went in on 12/22/25 and had a mobile order but when she went to hand it to me she rudely set it on the counter and practically tossed my straw at me. I also tried to politely say thank you and she didnt speak to me at all.