McDonald's

Reviews

• AD

  Akash Desai

  3 days ago
  5.0
  Mr. U (Ulysses) is a stud, best service I’ve ever seen at a fast food restaurant, yall gotta pay this man more
• CL

  Christopher Lee Lacasse

  Nov 14, 2025
  1.0
  I eat here a couple times a week because it is the closest to my business. Used to be quite good, but the past 6-9 months have been hit or miss, with more miss than hit. Today at approximately 2:30 in the afternoon, I mobile ordered a 2 cheeseburger meal, large fry, large coke, and an apple pie, FROM the parking lot. Waited maybe 5 minutes before going in. Saw my order on a counter in the prepped area. Had to wait another 5 minutes before I got it. I looked when I got to my car to be sure I got everything and I was short a cheeseburger. Went back in and was given the cheeseburger. As I was driving away, I started to eat the fries, and they were cold. Not kinda warm, COLD. The counter AND drive thru were busy, so I thought it would all be fresh. Despite having to go back for the forgotten 2nd cheeseburger, it itself was barely warm, and the other was also cold like the fries. I will give credit to the young man who attended to me and got the 2nd burger. Very polite and respectful. But the overall management, as well as the food, is far less to be desired. I would consider going to another McDonald's franchise, but the three closest are even worse, and the best is 15-20 minutes away. Kinda takes away from the purpose of fast food. Totally unacceptable, especially with reading all these reviews stating much of the same. This is the McDonald's franchise at 2425 Sunset Blvd in West Columbia SC. I dont have the store number as I didn't get a receipt back.
• SG

  Sean Glowacki

  Nov 11, 2025
  1.0
  Every time i go to this location order times take forever and usually when finally recieving the order something is wrong or an item is forgotten, and when attempting to rectify the mistake no one comes to help you. Definitely not going back
• JL

  Jeff Leverenz

  Nov 10, 2025
  2.0
  Food was right on the tickets but was wrong in the box. Only went here because monopoly was running but not one thing I ordered, that was suppose all have it on it, had monopoly stickers on it. Went in to resolve the issue. No sorry no nothing. Seemed to be a bother they had to remake my stuff they made wrong.
• MM

  M M

  Nov 7, 2025
  1.0
  This is the most mismanaged franchise I've ever seen. They open say they prioritize the drive through, took food from our order and transferred it to a drive thru order to keep the line moving. Said they would remake our order fresh. I have always assumed that my order would be fresh, but this is fast food not wait for others food. People should be served in the order they arrive and pay. Never have I seen them take part of an order out of a bag and give it to someone else. Nice to get part of our order fresh, but the rest of it sat there while they remade it. Cold fries are awful I don't care who's they are. If you can't run your operation fairly or quickly maybe you should visit Chick-fil-A at the next exit, that is where we stopped after pitching the awful food you served us. We asked for you to cancel our order and give us back our money but nobody knew how to do that. Perhaps better training is needed or maybe you should either go back to old fashion cash registers or fully AI, because where you are at now isn't working. Want to know why your sales are lagging, simply visit your place unannounced and you will have your answer. Done with McDonald's.

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