Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rudeness from staff and lack of acknowledgment during long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some praised fresh and hot food, others complained about cold, undercooked items.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including unpleasant odors and dirty conditions.
Management Issues
Customers expressed concerns about management's handling of situations, with reports of unprofessional behavior and poor communication.
GS
Geoff Stafford
Jan 4, 2026
1.0
Expectations for McDonald’s at preset low, this place served me breakfast burritos that were melted goo at the bottom of the bag. Gross.
HH
Hunter Hite
Dec 4, 2025
1.0
I don't like to write bad reviews, but I gotta do it here. This is by far the worst run McDonalds that I have ever been to. Placed my order online this evening and pulled up for curbside pickup for what was supposed to be a 3-5 minute wait. 30 minutes later and nothing. After witnessing several other people leave with no food, and other people angry and honking in the drive thru not moving at all, I just went inside. Took another 5-10 minutes inside to flag somebody down to refund my money (since you can't cancel an order in the app). I didn't raise my voice or get nasty or anything just calmly asked for a refund, which they did. Absolutely no apology, or a sorry we are short staffed (they seemed to be very well staffed by the way), or any acknowledgement whatsoever. I don't know why people keep going back to this place. I legitimately hope this McDonalds goes out of business. Guess the joke is on me for waiting so long.
YR
Yasandra Rivera
Dec 3, 2025
1.0
Worst customer service of all mcdonalds. 20 minutes of waiting and not a single acknowledgement. When I asked, hello? the response was wait like everyone else. Very rude and disrespectful. Other patrons waiting as well and not a single greet or acknowledgement of their needs. One customer asked for ice and the idiot just pushed passed her as she didn't even exist. Also the whole restaurant smelled like dirty toilet water, so that's 20 minutes of waiting in a bathroom! Felt like its being runned like a trailer park!
JT
James Thomas
Nov 13, 2025
5.0
The food I got from here was absolutely delicious, and it was given to us extremely quickly compared to other locations
JF
Jodi Faye
Nov 8, 2025
5.0
This mcdonalds is always clean, customer service always nice. Order usually correct even in drive thru. Ordered sausage biscuits and hot cakes, cooked rights and fresh. Not a long wait.
What are the regular hours of operation for McDonald's at 2700 Emanuel Church Rd?
McDonald's at 2700 Emanuel Church Rd is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru at this McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order McDonald's delivery online, and what are the delivery hours?
Yes, McDonald's offers online delivery service. Delivery is available from 6:00 AM to 10:00 PM daily. You can order online at https://mcdonalds.order.online/business/-5579.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payments.
What services are available at McDonald's at 2700 Emanuel Church Rd?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Does this McDonald's location have a rewards program or special offers?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Is there a convenient nail salon near this McDonald's?
Yes, 'A Daily Dose Of Kiara' is a nearby nail salon, which you can visit before or after enjoying your meal at McDonald’s.
Where can I find other fast food options close to McDonald's at 2700 Emanuel Church Rd?
Nearby fast food options include IceCream Taco, KFC, Taco Bell, Pizza Hut, Subway, and China Wok, offering a variety of cuisines around the area.
Are there any convenient ATM services close to McDonald's restaurant?
Yes, Unbank Bitcoin ATM, Truist - ATM, and LibertyX Bitcoin ATM are nearby for your cash withdrawal and bitcoin transaction needs.
Is there a grocery or convenience store close to McDonald's where I can shop after dining?
Dollar General and Treasure Island Market are nearby stores where you can shop for groceries, thrift items, or antiques after your visit to McDonald’s.