Brand Certified
McDonald's
3.3(1938 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1303 Charleston Hwy, West Columbia, SC
29169, United States
Certified by McDonald's • Mar 01, 2026
(803) 794-8193
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,938 reviews
5 stars
603
4 stars
370
3 stars
338
2 stars
187
1 star
440
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both in-store and at the drive-thru.
Food Quality
There were numerous complaints about cold, incorrect, or poorly prepared food items.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.
Management Issues
Customers noted a lack of effective management and training, leading to operational inefficiencies.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- CDChauneci DeSpain3 days ago1.0We waited 59 minutes for our food. Our whole order was wrong except for the big breakfast. They attempted to correct everything and got that all wrong too. Didn't want to wait any longer for them to attempt to correct everything again. So I just grabbed what they gave me and left. The food I received was cold and not even slightly warm. Don't waste your time going to this one.
- EHEddie HubbsJan 29, 20265.0There is no longer a play area like it shows on the photo.
- RRRJan 26, 20261.0Very busy and the service was voodoo slow. I door dash and my order was supposedly ready 35 minutes before I received it. Along with rude employees that rolled their eyes and sucked their teeth when asked about my order. That's if they stopped to listen at all. Then the order I received In a secured bad with tape on it was not correct at all. Need more people to work the rush hours for a more pleasant experience.
- HNHelen NinaJan 15, 20262.0Not the greatest. Took forever to get my online order, not once was I asked what I was waiting for I had to interrupt someone as they walked from the back to ask about my order. Needs some cleaning.
- SSSANKOFAJan 14, 20265.0Ms Ashley was absolutely wonderful she took Great care of my order for me and my wife food was very good fresh and hot thank you so much Ms Ashley
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website