Dunkin'

3.0
240 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2871 Sunset Blvd, West Columbia, SC
29169, United States

Hours

Reviews

3.0
240 reviews
5 stars
84
4 stars
33
3 stars
19
2 stars
17
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness, others are reported as rude and unprofessional.

Product Availability

Many customers expressed frustration over frequently unavailable menu items, leading to dissatisfaction with their orders.

Cleanliness

The store is generally noted for being clean, with some customers appreciating the decor.

Order Accuracy

There are numerous complaints about incorrect orders and inconsistent product quality, affecting overall customer satisfaction.

Drive-Thru Experience

The drive-thru service is often criticized for long wait times and poor communication, although some experiences were positive.
  • CB
    Craig Bowers
    Oct 30, 2025
    5.0
    My order was accurate, the staff was friendly and professional, the store was very clean and the Halloween decorations are a nice personal touch. Kudos to the manager and staff.
  • LB
    Liz Bloing
    Oct 15, 2025
    5.0
    Shout out to the employees here for their great Halloween decorations and awesome customer service. Thank you!
  • JR
    James Rhodes
    Oct 13, 2025
    5.0
    Best Dunkin in the Columbia area.
  • MB
    Michael Bailey
    Oct 9, 2025
    1.0
    Girl in drive thru wasn’t real nice this morning!!! I kind of got the feeling she didn’t wanna be here this morning. I had to say good morning twice😕
  • DS
    Dave S
    Oct 4, 2025
    1.0
    Live nearby and would frequent more often but have to always change my order due to low or zero item inventory. At 9am you would think plain glazed donuts would be available

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in West Columbia, SC?

Dunkin' in West Columbia is open Monday to Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' provides both delivery and curbside pickup services at this location.