Brand Certified
Chipotle Mexican Grill
3.6(389 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2871 Sunset Blvd, West Columbia, SC
29169, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(803) 807-2602
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/sc/west-columbia/2871-sunset-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3661
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle West Columbia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
389 reviews
5 stars
194
4 stars
57
3 stars
27
2 stars
29
1 star
82
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the freshness and taste of the food, although some reported issues with portion sizes and specific items being overcooked or undercooked.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, rude staff, and problems with mobile orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and food preparation areas, which detracted from their dining experience.
Staffing Problems
Many reviews mentioned that the location was often understaffed, leading to slow service and unfulfilled orders.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good service, others reported significant issues, indicating a lack of consistency in service quality.
- JSJason with 2 S's3 days ago5.0The rating of this store was not reflective of my experience. Everything was excellent including the food, service, and most of all... cleanliness.
- WMWillie Murray6 days ago4.0Great service, enjoyed the chicken al pastor.
- CLCynthia Elaine LipscombFeb 21, 20265.0MY VERY FIRST VISIT TODAY ! I ABSOLUTELY LOVE THIS FRESH FOOD ! MY MOUTH HAD FRESHNESS DANCING ALL INSIDE MY MOUTH. GONNA HAVE TO MAKE "CHIPOTLE" MY NEW WEEKEND TREAT TO MYSELF !
- KFKathlyn FlemingFeb 7, 20264.0This is one of the first Chipotles I have been inside in years that had clean tables! The employees were quick, all of them were working and helping each other, and the food was great. Good job, Saturday night crew! Keep on caring!!
- CDChris DiazFeb 3, 20261.0This location has consistently had a malfunctioning Coke machine. The syrup/water/carbonation is off, and it will 'spurt' and not give the right combination of the syrup/water, and have way too much foam for Coke, and it leaves you with a flat soda. I have made the store management (shorter stud woman) aware of this issue in the past and it still continues to happen. I'd highly recommend skipping the fountain drinks at this location.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in West Columbia?
Chipotle Mexican Grill in West Columbia is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in West Columbia?
It is located at 2871 Sunset Blvd, Lexington, West Columbia, SC 29169, USA.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I order Chipotle food online?
You can order online through Chipotle's official order website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in West Columbia have any special commitment to food quality?
Yes, Chipotle follows its "Food with Integrity" principles, prioritizing ingredients from farms practicing humane and sustainable methods and avoiding artificial additives.
How can I contact Chipotle Mexican Grill in West Columbia?
You can reach them by phone at +1 803-807-2602 or email SC.3661.WColumbia@chipotle.com.
Are there any nearby places of interest to visit when at Chipotle West Columbia?
Nearby you can visit Bojangles' for chicken dishes, East Bay Deli for sandwiches, and Freddy's Frozen Custard & Steakburgers for American fast food and desserts.
What accommodations are available close to Chipotle in West Columbia?
Close by are hotels such as Residence Inn by Marriott Columbia West/Lexington and TownePlace Suites by Marriott Columbia West/Lexington, convenient for visitors.
Are there pharmacy and healthcare services near Chipotle in West Columbia?
Yes, Hawthorne Pharmacy - West Columbia and Hawthorne Sunset Pharmacy are nearby, along with medical facilities like Children's General Dentistry and Midlands Family Dentistry.
Does Chipotle Mexican Grill in West Columbia welcome LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers, ensuring an inclusive environment for all guests.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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