Business Details
About
Mexican Restaurant
Chipotle West Columbia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.6
382 reviews
5 stars
190
4 stars
55
3 stars
27
2 stars
29
1 star
81
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food quality and freshness, with some noting great flavors and generous portions.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, rude staff, and issues with mobile orders.
Cleanliness
Many customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staffing Problems
Several reviews mentioned being understaffed, leading to slow service and unfulfilled orders.
Management Concerns
Customers expressed dissatisfaction with management practices, citing a lack of oversight and poor handling of customer complaints.
- EEeyetms2u2 days ago5.0I was very fortunate. I had requested a bottle of hot sauce and they gave me a fresh new one!! Winning!!
- BCBrian CoyleJan 5, 20264.0The food was good and fresh, and the interior was clean. However, Chipotle's recent non-stop price increases are making this completely unaffordable.
- CKCharles KrintasDec 6, 20255.0Always great quality, and no doubt of getting good servings with good flavor. A healthy fast option. Best 10 dollars you can spend in a restaurant
- MMMZK3YANov 25, 20251.0I have been overcharged multiple times at this location for protein add-ons I did not order during in-person visits. When I brought the issue to their attention, there was no attempt to resolve it; instead, I was simply told to contact customer service. It’s extremely disappointing that despite being repeatedly overcharged, I’m the one inconvenienced and directed to a customer service line with excessive wait times. At this point, I will be taking my business to Salsarita’s going forward.
- MGMalaysia GOct 29, 20252.0Google says they closed at 11. Pulled up at 10:03 after getting out of class and the door is already locked.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in West Columbia?
Chipotle Mexican Grill in West Columbia is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in West Columbia?
It is located at 2871 Sunset Blvd, Lexington, West Columbia, SC 29169, USA.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I order Chipotle food online?
You can order online through Chipotle's official order website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in West Columbia have any special commitment to food quality?
Yes, Chipotle follows its "Food with Integrity" principles, prioritizing ingredients from farms practicing humane and sustainable methods and avoiding artificial additives.
How can I contact Chipotle Mexican Grill in West Columbia?
You can reach them by phone at +1 803-807-2602 or email SC.3661.WColumbia@chipotle.com.
Are there any nearby places of interest to visit when at Chipotle West Columbia?
Nearby you can visit Bojangles' for chicken dishes, East Bay Deli for sandwiches, and Freddy's Frozen Custard & Steakburgers for American fast food and desserts.
What accommodations are available close to Chipotle in West Columbia?
Close by are hotels such as Residence Inn by Marriott Columbia West/Lexington and TownePlace Suites by Marriott Columbia West/Lexington, convenient for visitors.
Are there pharmacy and healthcare services near Chipotle in West Columbia?
Yes, Hawthorne Pharmacy - West Columbia and Hawthorne Sunset Pharmacy are nearby, along with medical facilities like Children's General Dentistry and Midlands Family Dentistry.
Does Chipotle Mexican Grill in West Columbia welcome LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers, ensuring an inclusive environment for all guests.