Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
4.1
1,062 reviews
5 stars
541
4 stars
256
3 stars
131
2 stars
53
1 star
81
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold, overcooked, or lacking flavor.
Cleanliness
The restaurant received mixed reviews on cleanliness, with some praising its cleanliness while others reported mold and dirty conditions.
Customer Service
Customer service experiences varied widely, with many praising friendly and attentive staff, while others reported rude service and long wait times.
Management
Positive feedback highlighted effective management and a well-run team, but some reviews indicated issues with staff training and responsiveness.
Drive-Thru Efficiency
The drive-thru service was often noted as fast and efficient, although some customers experienced delays.
- JJjim jNov 17, 20255.0Always good, hot food and friendly staff.
- MWMitchell WinneNov 11, 20254.0It's Bojangles, there service isn't always the same, sometimes good and sometimes horrible, this visit was horrible. Food came out wrong and cold, it was corrected, but overall wait inside was 23min, not cool!
- JBJennifer BundrickNov 5, 20251.0Ordered a finger combo meal tonight. Fingers were overcooked and hard as a rock! Biscuit was hard! And fries were over salted! Coleslaw was so so. Their morning bacon, egg and cheese biscuits are awesome though!
- PRPatrick RichardsonOct 26, 20255.0Fresh food friendly employees and the management is very professional
- MAMichael ArnoldOct 11, 20255.0What a great Bojangles location! This location needs to train all the other locations in Columbia on how to be a fast food restaurant that is clean, friendly and helpful. What a pleasant experience! I was greeted by the manager at the register that had a pleasant team environment in a clean presentable restaurant. My food came out hot fresh and fast. Why can’t all you other Bojangles get it right like this place!?!? For those of you that I’ve stopped going to Bojangles… This is the Bojangles to go to!
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles in West Columbia?
Dine-in service is available daily from 5:00 AM to 10:00 PM.
What are the drive-through hours at this Bojangles location?
Drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles provides both takeout and delivery options.
How can I place an order at Bojangles?
You can order online through the Bojangles app or their official website for delivery or pickup.
What payment methods are accepted at this Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks.
Is the Bojangles location wheelchair accessible?
Yes, the location has wheelchair-accessible entrances and parking.
Are there family-friendly features at Bojangles?
Yes, Bojangles welcomes families and offers a children's menu.
What popular restaurants are near Bojangles in West Columbia?
Nearby popular restaurants include Chipotle Mexican Grill, East Bay Deli, Atlanta Bread, Firehouse Subs, and Freddy's Frozen Custard & Steakburgers.
Can visitors combine a trip to Bojangles with nearby attractions or amenities?
Yes, visitors can enjoy a meal at Bojangles and also visit nearby places like Residence Inn by Marriott for lodging or Hawthorne Pharmacy for medical supplies and prescriptions.