Brand Certified
Bojangles
3.6(964 reviews)
Certified by Bojangles • Mar 01, 2026
Business Details
3301 Platt Springs Road, West Columbia, SC
29170, United States
Certified by Bojangles • Mar 01, 2026
(803) 794-8987
Certified by Bojangles • Mar 01, 2026
https://locations.bojangles.com/sc/west-columbia/3301-platt-springs-road.html
Certified by Bojangles • Mar 01, 2026
About
Certified by Bojangles • Mar 01, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Mar 01, 2026
Hours
Certified by Bojangles • Mar 01, 2026
Reviews
3.6
964 reviews
5 stars
385
4 stars
214
3 stars
123
2 stars
64
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude employees, and incorrect orders, leading to a generally negative perception of service.
Food Quality
While some customers enjoyed the food, many complained about it being cold, overcooked, or not prepared correctly.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Staff Attitude
Many customers noted that staff members appeared unmotivated or rude, impacting the overall dining experience.
Management Issues
Frequent mentions of poor management practices, including lack of staff training and inadequate response to customer complaints.
- LDLea DeLoach6 days ago1.0Service very slow. Closes the inside in mornings. Doesn’t care about other people’s time.
- CIcelestial infinityFeb 23, 20265.0There’s a teenage guy that works at the front when I come in the early afternoons and he has great customer service. He lets you know about how the foods coming along, apologizes for any delays, and is respectful and well-mannered. Great representative for the company
- DTDonny TomlinFeb 16, 20261.0AI order taking at the drive thru is the worse experience ever. Then when you get to the window to add the items to your order when AI cut you off. You meet the lady at the window that can’t hear you and rolls her eyes because you have to add items to your order. Didn’t get a receipt or an item with my order.
- GBGrant BellFeb 12, 20261.0Waiting amost 10 minutes inside and no one ever came to the register! Inside line was packed and all the workers were screwing around in the back so we had to leave.
- RGRivers GreggFeb 10, 20261.0absolute worst bojangles. completely rude workers and somehow managing to be out of sauces, drinks, and types of foods together. And for icing on the cake when you order a sauce and mind you, you pay for the sauces, you don’t get any other sauce besides a half full small sauce!
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles in West Columbia, SC?
The dine-in hours are from 5:00 AM to 10:00 PM every day of the week.
Is drive-through service available and what are its hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday; and until 11:00 PM on Friday and Saturday.
Can I order food from Bojangles online or through an app?
Yes, you can order online via their website or through the Bojangles app available on Apple App Store and Google Play Store.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for various occasions.
Does Bojangles accommodate families and provide kid-friendly options?
Yes, Bojangles welcomes families and offers a children's menu, along with seating and wheelchair accessibility.
What are some nearby food options near Bojangles?
Nearby food options include Blimpie Subs & Sandwiches for sandwiches, Taquería La Poblanita and San Jose Mexican Restaurant for Tex-Mex cuisine, and Golden China for Chinese food.
Are there any nearby convenience stores or gas stations close to Bojangles?
Yes, Corner Pantry and Shell are nearby convenience stores and gas stations where customers can shop or refuel before or after visiting Bojangles.
What healthcare services are located near Bojangles?
Nearby healthcare providers include West Columbia Family Dentistry, Lexington Family Practice, and Springdale Family Practice, conveniently accessible for customers needing medical or dental care.
Brand Certified Facts from Bojangles
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Certified March 01, 2026Yext Knowledge Graph
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