Bojangles

3.6
950 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3301 Platt Springs Road, West Columbia, SC
29170, United States

Hours

Reviews

3.6
950 reviews
5 stars
380
4 stars
214
3 stars
120
2 stars
64
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported consistently slow service, rude employees, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the food as delicious, many others complained about cold, overcooked, or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Staff Attitude

Customers frequently noted a lack of professionalism and friendliness among staff, with many describing interactions as rude or dismissive.
  • CM
    Christopher Moore
    Dec 27, 2025
    2.0
    Been here multiple times over the years, consistently slow, inaccurate, apathetic service. Occasionally you'll have a good experience, but more often than not disappointing. The Bojangles across from Lexmed on 378 much better.
  • DH
    DJ Hollis
    Dec 24, 2025
    1.0
    Slow as snails. Mostly nonchalant kids in there with attitudes. Only go there for the convenience factor. Drive further down the road to ANYWHERE else. You'll most likely get your food quicker in the time it takes them to get you right.
  • CG
    c ge
    Dec 19, 2025
    3.0
    I usually stop here in the mornings on the way to work. The workers seem miserable and do not for goodness sake as for napkins or mustard nor mayo. The tall black lady who is usually making the orders is not friendly at. When I used my tap pay she barely put it out of the window. The guy that handed me my foodl basically threw it in the car window. I could not even eat my chicken biscuit because the chicken was so hard I could hardly bite it. Management should really take inventory of the people working there. Teach them how to be professional. It may be fast food but it is still a food establishment.
  • JJ
    John Jernigan
    Dec 11, 2025
    5.0
    The food is really good.
  • CG
    Captain G
    Dec 10, 2025
    3.0
    Double check your order. AI driver window.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles in West Columbia, SC?

The dine-in hours are from 5:00 AM to 10:00 PM every day of the week.