Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported consistently slow service, rude employees, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the food as delicious, many others complained about cold, overcooked, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Staff Attitude
Customers frequently noted a lack of professionalism and friendliness among staff, with many describing interactions as rude or dismissive.
CM
Christopher Moore
Dec 27, 2025
2.0
Been here multiple times over the years, consistently slow, inaccurate, apathetic service. Occasionally you'll have a good experience, but more often than not disappointing. The Bojangles across from Lexmed on 378 much better.
DH
DJ Hollis
Dec 24, 2025
1.0
Slow as snails. Mostly nonchalant kids in there with attitudes. Only go there for the convenience factor. Drive further down the road to ANYWHERE else. You'll most likely get your food quicker in the time it takes them to get you right.
CG
c ge
Dec 19, 2025
3.0
I usually stop here in the mornings on the way to work. The workers seem miserable and do not for goodness sake as for napkins or mustard nor mayo. The tall black lady who is usually making the orders is not friendly at. When I used my tap pay she barely put it out of the window. The guy that handed me my foodl basically threw it in the car window. I could not even eat my chicken biscuit because the chicken was so hard I could hardly bite it. Management should really take inventory of the people working there. Teach them how to be professional. It may be fast food but it is still a food establishment.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles in West Columbia, SC?
The dine-in hours are from 5:00 AM to 10:00 PM every day of the week.
Is drive-through service available and what are its hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday; and until 11:00 PM on Friday and Saturday.
Can I order food from Bojangles online or through an app?
Yes, you can order online via their website or through the Bojangles app available on Apple App Store and Google Play Store.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for various occasions.
Does Bojangles accommodate families and provide kid-friendly options?
Yes, Bojangles welcomes families and offers a children's menu, along with seating and wheelchair accessibility.
What are some nearby food options near Bojangles?
Nearby food options include Blimpie Subs & Sandwiches for sandwiches, Taquería La Poblanita and San Jose Mexican Restaurant for Tex-Mex cuisine, and Golden China for Chinese food.
Are there any nearby convenience stores or gas stations close to Bojangles?
Yes, Corner Pantry and Shell are nearby convenience stores and gas stations where customers can shop or refuel before or after visiting Bojangles.
What healthcare services are located near Bojangles?
Nearby healthcare providers include West Columbia Family Dentistry, Lexington Family Practice, and Springdale Family Practice, conveniently accessible for customers needing medical or dental care.