Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.6
942 reviews
5 stars
377
4 stars
214
3 stars
118
2 stars
63
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, leading to a negative dining experience.
Food Quality
While some customers praised the food, many complained about overcooked, cold, or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Staff Attitude
A recurring theme was the unprofessional behavior of employees, with many customers noting rudeness and lack of customer service.
Mobile Ordering Issues
Customers frequently experienced problems with mobile orders, including long waits and unfulfilled requests, suggesting a need for better management of the mobile ordering system.
- LCLauren Cale3 days ago1.0To the lady that felt like she needed to tell me "ya mama" in the line just now! Let me tell you! Your mama raised a feral cat and that is exactly why you are not the manager. Quinton needs to get his employees together. 12 plus minutes in the line for them to tell me they had nothing is crazy. Never had this experience before here. Never will come back.
- JGJake GrabowskiiNov 13, 20251.0They changed me for my meal twice, I told them that is went through on my card then the manager was rude about it. I went back for a refund and stood in the front for a hour as the manager she was hiding in the back. I am still waiting for my refund. I also tried to get the GM number and she wouldn’t give it to me.
- ABAmber BennettNov 12, 20251.0Poor dude( kui )in the front struggling! He is doing three jobs!!!!! Management sucks !! They sure aren't helping him! Im not sure what they are doing back there but the drive thur line is wrapped around the building which is why I came in but thos whole store is a mess! Very Unorganized! No one should have to wait 30 minutes for fast food ever!
- RBRobert BrockNov 10, 20255.0My family had breakfast here this morning at 9:00 and the place was swamped with customers. We saw the crew struggling to keep up and we had to wait a little but the breakfast was excellent and the crew were very nice. When we left there was still a line around the building in the drive thru line. This crew deserves all 5 stars!
- JFJodi FayeNov 8, 20253.0Dining seemed clean but got take out. Short on employees so wait was a bit long. Lady that took my order was friendly even though she was alone taking all the orders from window and counter and everything else. Ordered sausage biscuits and berry biscuits. Biscuits were not burned but something didnt taste right, maybe to much lard or something, I am not sure. Guy helping to bag wasnt in a hurry and maybe works as a cable guy on the side, at least he wearing underwear
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles in West Columbia, SC?
The dine-in hours are from 5:00 AM to 10:00 PM every day of the week.
Is drive-through service available and what are its hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday; and until 11:00 PM on Friday and Saturday.
Can I order food from Bojangles online or through an app?
Yes, you can order online via their website or through the Bojangles app available on Apple App Store and Google Play Store.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for various occasions.
Does Bojangles accommodate families and provide kid-friendly options?
Yes, Bojangles welcomes families and offers a children's menu, along with seating and wheelchair accessibility.
What are some nearby food options near Bojangles?
Nearby food options include Blimpie Subs & Sandwiches for sandwiches, Taquería La Poblanita and San Jose Mexican Restaurant for Tex-Mex cuisine, and Golden China for Chinese food.
Are there any nearby convenience stores or gas stations close to Bojangles?
Yes, Corner Pantry and Shell are nearby convenience stores and gas stations where customers can shop or refuel before or after visiting Bojangles.
What healthcare services are located near Bojangles?
Nearby healthcare providers include West Columbia Family Dentistry, Lexington Family Practice, and Springdale Family Practice, conveniently accessible for customers needing medical or dental care.