Arby's

Reviews

• JH

  Jewel Hull

  Feb 3, 2026
  1.0
  Today went through the drive thru to order food. Was met with attitude and irritation by Asst Manager. At that time, I was ordering meat and 3 boxes. She stated on the mic “if you’re going to order this large of an order, you need to come inside” sarcastically, after I’ve already order 4 of these and had only one more to place and informed her of this before she made her statement. I said I’ve never had this issue before at this location and nothing is stated or posted at the drive thru. This also was very unprofessional. Another Asst. Manager got on the drive thru headset and said I’m another asst manager and yes if you want to order this much you need to come in. One said “ do you want to proceed with your order or not?” They were laughing on the headsets. I told them no, and I asked for their names and one said “Janetta” while proceeding to say have a nice day and then stopped speaking to me. I pulled up to the window and asked for names. She opened the window and said she was “Janetta”, and the other was “Shaterricka”. (Don’t quote me on the spelling). “Janetta” stated you can call my district manager and they going to tell you the same thing. Sorry, but I won’t be spending my money where people are this disrespectful and unprofessional. They both need to be fired.
• CC

  Casey Cottrill

  Jan 21, 2026
  5.0
  Love me some Arby's!!
• KK

  kenneth

  Jan 18, 2026
  5.0
  rafael has great energy & is very respectful, thank you for the help! definetly a lot better customer service than a lot of other fast food restaurants in columbia
• TB

  TOMMY Bryant

  Jan 15, 2026
  5.0
  Nice friendly service, food was made quick and came out hot.
• LL

  Ladylocs L

  Dec 11, 2025
  5.0
  Food was good and customer service was great!!