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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Columbia, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Yesterday I was denied service by the manager after she heard another customer outside her store had been rude to me
She saw I was visibly upset and took it upon herself to insert erself and then had her employees refuse to serve me. I am a loyal as loyal gets Dunkin customer she and her employees know I'm in there 2 plus times a day. She had one young lady lock the door in my face. Jenn the manager has been rude to me and other employees in the past She talks down to the black employees and the ones she doesn't she tries to control.
I tried to have a conversation with Nate who I presume is district. He decided to go back and tell her my name and description and she has been even more rude ever since. He never helped rectify the situation he only helped make it worse. She doesn't need to be representing anyone's business and I do feel what she did was racially charged. I will not stop until she is reprimanded period.
DA
Danielle Alanna
Mar 17, 2026
1.0
Extremely rude during my visit refused my desired bread. Told me I could only get a small cup of water. I will not return to this location.
RP
Rex “Rex” Powell
Dec 19, 2025
1.0
Restrooms closed but employees still using it. Employees were ignoring dine-in customers.
PP
Paint N Puff
Dec 19, 2025
1.0
Dont do it!!
KM
Kelly Marie
Nov 24, 2025
3.0
Okay the frozen machine should always work. Pretzels aren't a candy bar and if you are going to sell a candy bar specialty don't act confused when a customer asks if they are king size or fun size. What you gave me was a poor man's trail mix, which looked like all the snacks a toddler ate on the couch were swept up from between the cushions and sprinkled over my drink. Again pretzels are not a candy bar. Do not get me started on how your sour dough sandwiches all the look the same on the app. Rethink that. Also who came up with bacon jam concoction? Is the jam grease? What is that? I was given that instead of what I ordered. Dogs loved it. 🤢
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