Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
There were numerous complaints about incorrect orders, with many customers receiving items they did not request or missing items altogether.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior from employees and management.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and restrooms, which detracted from the overall experience.
Food Quality
While some customers enjoyed their meals, there were multiple reports of food being served cold or not meeting expectations.
NM
NIck M
6 days ago
1.0
Be hungry! Avoid! Took over 20 minutes and food was still wrong. Staff argued for another few minutes until they finally looked at receipt and gave me the burgers. Then we realized they weren't made right...we just left.
JJ
Josh Jones
Nov 16, 2025
4.0
Only 1 drive thru open, slow as hell, employees had great attitudes and food was good 👍
11
11kdm77
Nov 4, 2025
1.0
Again, the order was incorrect and after calling the general managers number and their denial of the order coming from their store, there was no resolution. The receipt and app clearly show the order was placed and filled at store 5040. There is a pattern of inconsistencies and not receiving the correct order and no change in simply reading a receipt to verify the orders are correct. The $10 upcharge is not worth it to get an incorrect order
DB
donald blair
Oct 14, 2025
5.0
Friendliest cleanest I've been in for quite a while. Was raining and a gentleman with a mop made sure no water was on the floor.
KC
Kelly Carlisle
Oct 7, 2025
2.0
The longest wait ever! We came on a Sunday afternoon and ordered from the kiosk, then waited 25+ minutes for a value meal and a Happy Meal. There were several mobile orders being picked up and those people did not have to wait so it appears the staff prioritizes mobile orders over people eating in the restaurant.
Our order was correct but steer clear of this location - do not recommend!