Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
There were numerous complaints about incorrect orders, with many customers receiving the wrong items or missing components.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Customer Service
Feedback indicated a lack of friendly service, with some staff being described as rude or unhelpful, particularly during busy hours.
Food Quality
While some customers enjoyed the food, there were multiple reports of cold or poorly prepared items, leading to dissatisfaction.
AA
Alana
Feb 22, 2026
1.0
Soon as you walk in you are greeted with the smell of sewage from the bathroom. Waited 20 min for food. Wasn't given the cups for our meals and when we asked for them the woman rolled her eyes. My daughter went to the restroom and came running out bc of the sewage smell almost causing her to throw up. I know its mcdonalds and I shouldn't be expecting much but they need to get that sewage smell fixed. Won't be returning.
SR
Steve Renn
Feb 19, 2026
1.0
Absolutely the worst freaking McDonald’s in the United States. Go there at your own risk.
BZ
Beau Ziegler
Feb 12, 2026
1.0
DO NOT GO HERE
GG
G. E. Brinckmann (G.E.)
Feb 6, 2026
1.0
The Big Mac was a total mess so loaded up with special sause that it dripped out the side and slid all appart when trying to eat it. No ketchup in the dispencer, had to ask for water three times and no paper towels in the bathroom. Also they do not accept the the buy-one-get one receipt survey. coupon. And only one of the three ordering kiosk worked.
RF
Richelle Ferree
Jan 8, 2026
1.0
I waited 20 minutes for 2 breakfast sandwiches because they have my order to people in the drive thru twice. People who ordered after me got similar orders to mine before me. When my order came, half of it was already cold and the other sandwich was was hard.