Bojangles

3.4
690 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1200 Augusta Road, W. Columbia, SC
29169, United States

Hours

Reviews

3.4
690 reviews
5 stars
259
4 stars
135
3 stars
91
2 stars
58
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or old food, and missing items from orders.

Cleanliness

Some customers praised the cleanliness of the dining area, while others noted dirty bathrooms and a need for overall improvement.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Availability

Frequent complaints about being out of menu items, leading to customer dissatisfaction.
  • SS
    Spencer Sox
    Dec 17, 2025
    1.0
    Worst service I’ve ever experienced. 0 out of 10 and won’t be back. Only 1 card reader working in the whole place this morning and if you try to go inside to eat and have card. They will tell you to go through the drive through. In professional. Management should be embarassed
  • SS
    Spencer Sox
    Dec 17, 2025
    1.0
    12/16/25 Both Card readers inside at front desk are broke, have been for a week, workers at front refusing to take my payment through the to go window card reader and said they are “busy.” Won’t get my business ever again and I’ll make sure to steer everyone to a different direction. Dear Bojangles, learn from Chik Fil A… y’all need it bad.
  • MS
    Mary Starks
    Dec 15, 2025
    5.0
    I wanted something filing and small so I decided to have the 9 count Bo bites and the were very good.
  • GR
    Gabbie Ruiz
    Nov 28, 2025
    5.0
    Best Bojangles in Columbia
  • SF
    Sheila Fields
    Nov 20, 2025
    5.0
    The best steak and chicken biscuits!! The hash rounds with the onion flavor us chef's kiss!!

Frequently Asked Questions About Bojangles

What are the standard operating hours for Bojangles dine-in service?

Bojangles dine-in service is available daily from 5:00 AM to 10:00 PM.

Does Bojangles offer drive-through service, and what are its hours?

Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and starting at 6:00 AM on Sundays.