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McDonald's

2.9
(1298 reviews)

Business Details

605 N Duncan Bypass, Union, SC
29379, United States
(864) 429-3506
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
605 N Duncan Bypass, Union, SC
29379, United States

Hours

Reviews

2.9
1,298 reviews
5 stars
293
4 stars
204
3 stars
251
2 stars
152
1 star
398

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with many customers receiving wrong items or missing components.

Staff Attitude

Many customers described staff as rude or unprofessional, with reports of poor customer service and lack of acknowledgment.

Cleanliness and Maintenance

Several reviews highlighted issues with cleanliness, including dirty dining areas and malfunctioning equipment, such as the ice cream machine.

Management Issues

Customers expressed concerns about management's lack of responsiveness to service problems and overall poor management practices.
  • FB
    Faith Barksdale
    Feb 9, 2026
    1.0
    I placed a mobile order and was given the wrong food. I went inside to speak to an employee and my order was fixed however, they still left out items from my order.
  • MM
    Mason Mason
    Feb 8, 2026
    1.0
    I wish I could give 0 stars… This has to be the worst McDonalds ever. Ordered a 40 piece with two large fries and 4 dble cheeseburgers. Had small crowds of kids to feed. The nuggets were almost raw. Like gummy or something. Wasted money on inedible food. Been trying to call and make a complaint and no one answers. I see why the ratings here are so low.
  • RW
    Road Warrior
    Jan 20, 2026
    1.0
    Service is slow, I have been to this McDonald's store 5 times and time from order payment collected and food received has not been below a 15 minute wait. Very disappointing. Seems the staff don't care either because even if you stand at the register area it takes 3-5 minutes for them to notice you there.
  • DD
    Daniel Dobbs
    Jan 16, 2026
    1.0
    placed onlineorder when i arrived manager came to front i explained i had an onlineordershe walked away. had to wait for someone to come back to the front and and had to explain again i had an online order. manager very rude and unprofessional.
  • JG
    Jacob Gallman
    Dec 26, 2025
    1.0
    You will wait a minimum of 30 minutes if you go inside. The drive thru is a joke. They don’t have enough staff and the ones they do have are rude. Management does nothing and to top it off the food is always either wrong, old, or missing. I’ll just drive to Spartanburg and save my money and frustration.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Union, SC?

McDonald's in Union, SC is open from 5:00 AM to 11:00 PM every day.

Does McDonald's offer 24/7 delivery service?

Yes, McDonald's offers delivery service 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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