McDonald's

2.9
1283 reviews
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Business Details

605 N Duncan Bypass, Union, SC
29379, United States
(864) 429-3506
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
605 N Duncan Bypass, Union, SC
29379, United States

Hours

Reviews

2.9
1,283 reviews
5 stars
290
4 stars
202
3 stars
249
2 stars
153
1 star
389

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, with many customers receiving the wrong items or missing items altogether.

Staff Attitude

Numerous reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with the overall cleanliness of the restaurant.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff training and responsiveness to customer concerns.
  • MG
    Melissa Gibson
    Nov 14, 2025
    1.0
    Ordered online and sat in the drive through for almost an hour and no one said anything to me at all. Just left me sitting
  • AL
    April Latham
    Nov 13, 2025
    2.0
    I’ve never gotten an order from this establishment that was 100% correct. Number of nuggets in box incorrect and food prepared incorrectly. Sauce not included.
  • TP
    Tj Phalen
    Nov 6, 2025
    1.0
    I waited at the drive thru for 35 mins while they only took orders from one side. After my order I waited another 12 mins to get to the window. Once at the window I had two people ask me what my order was. I waited another 10 mins while I heard the workers laughing and joking. When I got my food they gave me the wrong drink, the wrong sauce and hard stale fries. In addition, they forgot to give me my second drink. In total I waited 50 mins and paid not to get what I ordered. Definitely not fast food and definitely not worth it.
  • KV
    Kurt Visage
    Oct 31, 2025
    1.0
    Store is consistently slow and they make up their own open/close times. Rude staff including some of the managers and just the level of poor customer service is unmatched.
  • AM
    Amber Maybury
    Oct 15, 2025
    1.0
    It gets worse with every visit! They always screw up the order or they are out of items. Ice cream machine is always "being cleaned". And don't dare try to nicely tell the staff they messed up your order. You will get a side of rude you didn't ask for! The last visit, we ordered online. We still waited 30 mins after arriving 10 mins after placing the order!!! Unacceptable. They were not even that busy at that time. They failed to tell us the sauce we ordered on the sandwich was no longer available. When we asked for it she acted like we was to know they no longer have it (even though it was still available through the app). There were people just standing around but yet the dining area was filthy! Every table had something on it. We had to wipe on down our selves so we could eat.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Union, SC?

McDonald's in Union, SC is open from 5:00 AM to 11:00 PM every day.

Does McDonald's offer 24/7 delivery service?

Yes, McDonald's offers delivery service 24 hours a day, 7 days a week.