Wendy's

3.3
678 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20 Krieger Dr, Travelers Rest, SC
29690, United States

Hours

Reviews

3.3
678 reviews
5 stars
234
4 stars
130
3 stars
80
2 stars
52
1 star
182

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers enjoyed the food, many reported issues with cold or undercooked items and incorrect orders.

Service Speed

Numerous reviews highlighted extremely slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

Customer service was frequently described as rude or unprofessional, with several instances of staff being dismissive or unhelpful.

Cleanliness

The restaurant's cleanliness was a major concern, with reports of dirty tables, floors, and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inadequate responses to complaints.
  • DG
    Donna Gliniewicz
    Oct 31, 2025
    1.0
    Me and my family went into the travelers Rest location at 7:30 pm to order chili and the lady at the register said they didn’t have any chili. I asked was they going to make anymore her reply was no that they didn’t have the stuff to make it. This is totally unacceptable they had to many people doing absolutely nothing except for talking. It took extremely too long for the little bit of food we got.I didn’t even as much get I am sorry or an apology. I feel like they were just to lazy to make it because they didn’t want the cleanup. They also need to learn how to do your coupons that are for Halloween they couldn’t even do that correctly. It totally stated on there the kids meal is $1.99 with any purchase the manager could not even figure it out. The manager just wanted to give me a $1.99 back. Looks like he needs to go back thru training and demoted if he can’t do a simple task as this. The lady at the register couldn’t even do it seems like to me she didn’t get the correct training she needs to run the register.Looks like Wendys need to get a new trainer considering neither one of them new how to do your coupons.This location is really going down the tube fast . The only nice person there was Hanishia the lady at the register. The rest of your people that I came in contact with were rude the manager and the the black girl with the blonde hair. I hope corporate office gets this store under control or those people working there will be looking for another job. I looked at this location’s reviews and they were all bad . I want be back to this location and I will tell everyone I know not to go to this location because of the poor customer service there.
  • BM
    Billy Mathis
    Oct 29, 2025
    1.0
    How do you run out of straws? Why can't they ever get the orders correct? I will get home to find out they've left something out. This is why I check it every time before I leave. I don't see how in God's creation they're still open. When you go in, they look at you as if you're a problem walking through the door, as they roll their eyes as you walk in. They argue over who is going to help you. The unlucky one smirks as they approach the front counter. You'd better be ready to order and do it fast. You are on their time, and they're not happy. You take a moment to look at the menu. 95% of them are entitled kids who are simply there to get paid and not work. As for the store and most of the employees' hygiene, it's a joke. I've never been in the store and seen anyone wearing hairnets or gloves. I will admit the cook does have rubber gloves on that more than likely haven't been changed all night. This is the it's late and you don't won't Waffle House let's take a chance type of place.
  • DW
    DERRELYN WEEKS
    Oct 25, 2025
    5.0
    Great food that the whole family loves.
  • JP
    Jack Pontoon
    Oct 23, 2025
    1.0
    Horrible. Everytime I go to get a baconator and say no mayo, they miss the no mayo part.😂 I got a water and a burger. They rang me up for a combo then got my order wrong and when I come to get it fixed ol girl is outside in the phone. I know it’s a low paying job, but it’s a low effort job too. I worked fast food faithfully and it wasn’t that difficult to take instructions and show the bare minimum to give adequate results🤦‍♂️
  • DH
    Donald Huffman
    Oct 16, 2025
    1.0
    Placed a online order. Not only did they not have all my order together. The baked potato was like a rock and so shriveled up it was not fit to eat. Asked for light mayo. My burger had enough mayo on to fix 4 burgers with. The staff was rude and unprofessional. My advice is hire ppl that want to work not just be there to get a paycheck.

Frequently Asked Questions About Wendy's

Is 20 Krieger Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.