Wendy's

3.3
690 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20 Krieger Dr, Travelers Rest, SC
29690, United States

Hours

Reviews

3.3
690 reviews
5 stars
236
4 stars
130
3 stars
84
2 stars
53
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported issues with food temperature, incorrect orders, and lack of availability for menu items.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and unsanitary conditions.

Management Issues

Many reviews pointed to a lack of effective management and training, leading to disorganized service and employee behavior.
  • MH
    michael @hotmail.com
    Dec 28, 2025
    2.0
    Went in tonight to order the family chili and they said they could not do it because they didn’t have the correct container. I said the last time they just give me the single containers and done like five or six of them. They got an attitude and would not do it.I can only hope the owner of this Wendy’s gets this and tries to make them better.
  • JD
    Jamie Decker
    Dec 28, 2025
    1.0
    Saw the 3 stars and was a little hesitant on getting my family food , Food was cold Sweet tea with no flavor Soggy buns Dave's single with no juicy flavor and bland there TV adds promote, sounds like undercover boss needs to visit this store cause the staff needs training, can't wait for the auto email reply from the bot SMH $52 .00 for fast food is a joke will not return...
  • KK
    Katherine
    Dec 15, 2025
    1.0
    Literally go to any other Wendy’s. This one is out of chicken nuggets, every condiment, and the people working don’t know how to do anything. Definitely don’t place a mobile order and think that everything you order will be available - then you’ll spend weeks trying to get your refund. Terribly location!
  • HH
    Hunter Helton
    Dec 5, 2025
    1.0
    Brain dead. Pulled me up when I had an online order already placed. Sat for 30 mins while they served 8 other customers behind. Once I went in, the excuse was “we had to make everything fresh” but all the food is cold and wasn’t even the correct order. Maybe put the phones down and pay attention to the place that pays you 🤷‍♂️
  • PE
    Pu Eric
    Nov 18, 2025
    1.0
    It makes no sense how it’s never busy & it’s always slow. This is supposed to be fast food. NEEDS BETTER LEADING & MANAGEMENT

Frequently Asked Questions About Wendy's

Is 20 Krieger Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 20 Krieger Dr?

The drive-thru is open daily from 9:00 AM to 1:00 AM.