McDonald's

3.4
2055 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 Roe Center Ct, Travelers Rest, SC
29690, United States

Hours

Reviews

3.4
2,055 reviews
5 stars
668
4 stars
419
3 stars
395
2 stars
188
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many stating they waited over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean floors and tables, contributing to a negative dining experience.

Customer Service

Feedback indicated a lack of friendly service, with many customers describing rude or indifferent staff interactions.

Food Quality

There were multiple complaints about food being served cold, overcooked, or not prepared correctly.
  • GB
    GVille Boyz
    2 days ago
    2.0
    I have given this particular McDonald's a chance I truly have I've gone back after saying I wouldn't go back just to give it another chance to tell you that your customer service at this particular store is not good there's no other way to word it it just is not good the customer service is terrible people are rude they get attitude with you they ignore you because the counter is so far away from the back of the store and the way the kiosks are set up now half the time the people working don't even come to the front to check on people so you'll get loads of people just standing there waiting and then when they come up there they have an attitude in the Drive-Thru my pet peeve with this store specifically is how people will give you your food and your drinks and not even look at you not say thank you in return or have a nice day or anything they literally just hand you your food while looking away it's a common thing that me and other people have noticed about the specific store there are a few people that stand out with their customer service because of these things I wish I knew their name so I can say specifically these people are good workers but overall the customer service skills just are not there.
  • DS
    Drew Stowe
    4 days ago
    4.0
    It was a mcdonalds. Expensive for what it is. Adequate food.
  • LD
    Linwood Dudley
    Dec 27, 2025
    5.0
    Love going through the Drive Thru for my Bacon, Egg, and Cheese fix. Always prompt and friendly service. And my order is always correct, which is a big plus.
  • MK
    m k
    Dec 20, 2025
    1.0
    Ordered 40 pieces nuggets for the kids. Waited 20mins. Figured they must be dropping a fresh set in the fryer. They put 8 in each 10 piece box. Nuggets were barely warm. Called and the first person to answer hung up. The next person when I called didn't offer anything just apologize and I quote" they must have miss counted." Are we that far gone that the excuse of my employees can't count to ten is acceptable.
  • KK
    Kathy (Kat)
    Dec 20, 2025
    2.0
    Wish we had not stopped here. For a group of grown adults running this place it was very disorganized and the people were circling around one another like they were lost. It was dirty, the employees hardly paid you any attention to fix an issue with the order and there was no sweet tea or chance of getting it filled. Very unlikely to ever return here.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 501 Roe Center Ct, Travelers Rest, SC?

McDonald's at 501 Roe Center Ct operates from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, McDonald's offers drive-thru service daily from 5:00 AM to midnight Monday through Thursday and Sunday, extending until 1:00 AM on Friday and Saturday.