Chipotle Mexican Grill

Reviews

• SR

  Scott Revels

  Feb 23, 2026
  5.0
  I didn't have the best impression of Chipotle after going to the Cherrydale location. It took me a long time to go here, because I was concerned that it would be like the Cherrydale store. It's not. It was very clean. I went with my mom and they talked her through the process of ordering food. I love their red chimichurri sauce.
• MS

  M Smith

  Feb 17, 2026
  5.0
  The BEST Chipotle I've ever visited! I frequent Chipotle restaurants 2-3 times per week, and this was by far the best one I've ever visited. The place was very clean, the staff were friendly and kind, and the food tasted better than other locations. It was like someone decided to actually season the chicken. The fajita veggies were cooked perfectly, not too crunchy and not overcooked. Excellent Job Chipotle in TR!
• AC

  Andrew Copp

  Feb 11, 2026
  5.0
  Usually when I come past 9, their doors are locked, but today they were open and I was welcomed to a clean restaurant with full options and al pastor chicken😻😻. Daniel Faith Damien and Aidan had great service and the food was great. Loved it!!! Shoutout Daniel and his raps he had me cracking up
• AB

  Andrew Bell

  Feb 8, 2026
  5.0
  I think I just went on an off day because they are usually five star. A nice welcome treat for my children and myself. We eat here with some frequency.
• GC

  G Cherrett

  Jan 27, 2026
  1.0
  I was in the Travelers Rest store on December 29, 2025 around 1:05pm with my wife. My wife was the first to order. A burrito with no protein. The employee (young female with long braided ponytail) scraped about a ¾ spoon of white rice (there was no brown rice). After adding a skimpy spoon of beans, she went to the cold section where she was only able to scrape out a half a spoon of Pico, then added the lettuce and sour cream. I was next and was ordering a chicken bowl. I wanted white rice, which she said there was not much left, and proceeded to scrape out another ½ spoon of rice. I then wanted the chicken and she advised me there was not any left, then asked staff members when the chicken would be ready and was advised 5 minutes. She never inquired about white rice or Pico. While I was waiting, I looked around and saw an employee filling a container with fresh Pico, which was picked up by another employee and taken to the meal prep table used for Drive Thru and online orders. On that table, I could see a full container of white rice, Pico and chicken, so I asked the female employee why she couldn’t go over to that station and make my meal. She just stared at me, ignoring my question. My wife thought she didn’t hear me so she repeated the request, which generated another blank stare. I assume this is a corporate policy to only use the front food prep station for instore customers and the back station for Drive Thru and online orders only. We will never, ever return to your location or any other Chipoltes. CAVA and Panera have really improved their service and offerings, including portions. Sad that Chipotle is so focused on profit margins vs. the customer experience. I now put Chipotle in the company of Wendy’s and Hardee’s for quality and experience. So sad.

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