Arby's

3.9
1119 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
18 Benton Rd, Travelers Rest, SC
29690, United States

Hours

Reviews

3.9
1,119 reviews
5 stars
503
4 stars
279
3 stars
137
2 stars
84
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and disorganization.

Food Consistency

Food quality varied significantly, with reports of cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

The location was noted for its cleanliness by several customers, although some mentioned issues with food presentation.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect meals.
  • DH
    David Hall
    Dec 31, 2025
    1.0
    They don’t pay attention to the order so get that wrong and they don’t understand how to mark the different drinks. I hope none of them intend to work in a difficult sector of employment.
  • MM
    Mlfinley74
    Dec 4, 2025
    5.0
    I always have a great experience at this Arby's. The food is great. They have a wide variety of menu items. Staff is friendly & helpful. The store is the cleanest 1 in this area. I live 2 blocks from an Arby's near downtown Greenville & pass it every time to drive to the Travelers Rest location. Keep up the good work guys.
  • NS
    Nickolas Stephens
    Dec 2, 2025
    5.0
    Good food and good service
  • JC
    JW Creations
    Nov 26, 2025
    2.0
    Ordered food through the app to be picked up. Get to the window & everything seemed fine. I politely said my name that was on the order. She didn’t smile, no common courtesy. Asked for some extra Arby’s sauce & the young girl with purple hair rolled her eyes, giving us a guilt trip like it was a lot of trouble to get extra packets. Just very rude. If this continues, this location will quickly go down hill. We always go to this location about once a week to every 2 weeks. Hopefully this gets better.
  • DD
    Dennis
    Oct 29, 2025
    5.0
    Excellent customer service and staff.