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Arby's

3.9
(1120 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
18 Benton Rd, Travelers Rest, SC
29690, United States

Hours

Reviews

3.9
1,120 reviews
5 stars
503
4 stars
280
3 stars
137
2 stars
84
1 star
116

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and lack of attention.

Food Quality

Food quality varied significantly, with complaints about cold items, poorly prepared sandwiches, and inconsistent freshness.

Cleanliness

Several reviews highlighted the cleanliness of the location, with some customers appreciating the tidy dining area.

Overall Experience

While some customers had positive experiences, many expressed disappointment and indicated they would not return due to service and food issues.
  • MJ
    Mark Jennings
    Jan 27, 2026
    1.0
    There’s always something wrong. Either most of the meats In the wrapper rather than between the bread Or like today I bought a jamocha Shake and literally 2/3 of the shake is vanilla and the top 1/3 actually has any flavoring mixed in.
  • DH
    David Hall
    Dec 31, 2025
    1.0
    They don’t pay attention to the order so get that wrong and they don’t understand how to mark the different drinks. I hope none of them intend to work in a difficult sector of employment.
  • MM
    Mlfinley74
    Dec 4, 2025
    5.0
    I always have a great experience at this Arby's. The food is great. They have a wide variety of menu items. Staff is friendly & helpful. The store is the cleanest 1 in this area. I live 2 blocks from an Arby's near downtown Greenville & pass it every time to drive to the Travelers Rest location. Keep up the good work guys.
  • NS
    Nickolas Stephens
    Dec 2, 2025
    5.0
    Good food and good service
  • CC
    CarolinaMaverick
    Nov 26, 2025
    2.0
    Ordered food through the app to be picked up. Get to the window & everything seemed fine. I politely said my name that was on the order. She didn’t smile, no common courtesy. Asked for some extra Arby’s sauce & the young girl with purple hair rolled her eyes, giving us a guilt trip like it was a lot of trouble to get extra packets. Just very rude. If this continues, this location will quickly go down hill. We always go to this location about once a week to every 2 weeks. Hopefully this gets better.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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