Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and lack of attention.
Food Quality
Food quality varied significantly, with complaints about cold items, poorly prepared sandwiches, and inconsistent freshness.
Cleanliness
Several reviews highlighted the cleanliness of the location, with some customers appreciating the tidy dining area.
Overall Experience
While some customers had positive experiences, many expressed disappointment and indicated they would not return due to service and food issues.
MJ
Mark Jennings
Jan 27, 2026
1.0
There’s always something wrong. Either most of the meats In the wrapper rather than between the bread Or like today I bought a jamocha Shake and literally 2/3 of the shake is vanilla and the top 1/3 actually has any flavoring mixed in.
DH
David Hall
Dec 31, 2025
1.0
They don’t pay attention to the order so get that wrong and they don’t understand how to mark the different drinks. I hope none of them intend to work in a difficult sector of employment.
MM
Mlfinley74
Dec 4, 2025
5.0
I always have a great experience at this Arby's. The food is great. They have a wide variety of menu items. Staff is friendly & helpful. The store is the cleanest 1 in this area. I live 2 blocks from an Arby's near downtown Greenville & pass it every time to drive to the Travelers Rest location. Keep up the good work guys.
NS
Nickolas Stephens
Dec 2, 2025
5.0
Good food and good service
CC
CarolinaMaverick
Nov 26, 2025
2.0
Ordered food through the app to be picked up. Get to the window & everything seemed fine. I politely said my name that was on the order. She didn’t smile, no common courtesy.
Asked for some extra Arby’s sauce & the young girl with purple hair rolled her eyes, giving us a guilt trip like it was a lot of trouble to get extra packets. Just very rude.
If this continues, this location will quickly go down hill.
We always go to this location about once a week to every 2 weeks. Hopefully this gets better.