Taco Bell

Reviews

• RR

  Riley

  2 days ago
  1.0
  I asked for a burrito and I didn’t get it. They’re being awfully rude. They forgot To put napkins in the Taco Bell bag usually they do it. they didn’t ask if I wanted a receipt and they didn’t ask if I wanted any sauce
• WF

  William Finneyfrock

  Jan 3, 2026
  1.0
  At the drive through I ordered two crispy chicken tacos. The person at checkout put on 2 cantina chicken tacos. When I got it, it was something different(with grilled chicken). I went in to tell them that I didn’t get what I ordered. I waited for 5 minutes only for them to give me the same thing but in a crispy shell. I just wanted the dang fried chicken tacos that the company heavily advertises
• JB

  Jordan Belan

  Dec 20, 2025
  1.0
  One of the absolute worst experiences I've ever had at a fast food joint. We had a 5 minute wait after we ordered, only for the food to be cold when we got it, so I have no idea what they had us waiting for. The young man at the drive thru window seemed as though he was high as a kite and definitely did not care at all about our order and shut the window in our faces when we were trying to ask about something. I ordered extra nacho cheese and extra chipotle sauce on my Quesarito, and there was NO nacho cheese, NO chipotle sauce and NO sour cream; it was just rice and chicken. I paid EXTRA for the EXTRAS and instead those extras were REMOVED, on top of the burrito itself being tiny. The grilled cheese burrito that we ordered didn't have the cheese grilled on the outside (you know, the ONE special thing about the burrito that separates it from the rest of the menu). Ordered 12 cinnabon delights and got only 10. So many things paid for and not received. An absolutely pathetic excuse for customer service and will certainly be telling anyone I meet in the area to not waste their money here. If you want a good, quick burrito, just go to Moe's; you'll spend the same amount and receive probably four times the amount of GOOD food.
• RM

  Robert Mckeever

  Dec 19, 2025
  1.0
  I should have known by the line of cars wrapped around the building not to go in but I did. We ordered our meal at the kiosk and I waited 5 minutes for someone to acknowledge me to ask for our cup. The employees on the line making the food were lethargic and when the manager told someone back there they could not go on brake and no sitting down all food preparation stopped. 2 drive through customers came in because their orders were wrong I went up to the register and spoke with the manager to get my money back. During the time I was waiting to get my money back and she was discussing the orders that were wrong. The employees on the line we’re still not making any food. this is bye for been the worst experience I’ve ever had at Taco Bell.
• RB

  Rod Bowman

  Dec 10, 2025
  1.0
  Late one evening, around 11:00 p.m., I stopped at this Taco Bell while heading home from work. I placed my order through the drive-thru intercom, but I had to repeat myself four times. When I reached the window, I paid and waited a few minutes for my food. Upon receiving it, I realized it was incorrect. I attempted to get the staff's attention to rectify the order, but they refused to assist me. The tall employee simply grinned, shook his head, and walked away, while the two girls working with him dismissed me entirely. This lack of accountability is concerning—especially when they later complain about pay and hours. Regardless of the job’s nature, one should always strive for excellence and take responsibility for their work. The customer service I experienced was subpar, and their communication skills were even worse. It was evident they had no regard for their roles, nor any respect for their supervisors or management. They seemed oblivious to the fact that their wages come from customer satisfaction, which hinges on delivering quality service. Clearly, management at this location is falling short, allowing their employees to behave in an unprofessional manner.

Frequently Asked Questions About Taco Bell