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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tega Cay, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3039 Highway 160 for the ultimate SONIC experience!
Customers frequently reported long wait times and poor service, with many expressing frustration over slow drive-thru and order fulfillment.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared items and missing orders.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior from certain employees.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and bathrooms, raising concerns about overall cleanliness.
Management Concerns
Customers suggested that management needs to improve training and staffing to address ongoing service and operational issues.
BA
Brittany Alicea
Dec 18, 2025
3.0
I ordered a BLT with tots & a pretzel smash burger with onion rings today & my tots were fried hard, there was one piece of bacon in my smash burger, the bread was radiated and rubbery & it looked like 2 pieces of bacon cut in half on my BLT. I was about to ask for a refund but one of your staff members named Landon came out and his customer service was amazing! I explained my dissatisfaction and he immediately asked me what I would like instead. No attitude. No rushing. He apologized and understood my frustration. He is the only reason I’m even giving any stars. I would only come back to this place if Landon is the new management! Thank you Landon! :)
MP
Michael Pavone
Dec 15, 2025
2.0
Love their food, but this location is the worst in service and atmosphere. They need new management, new training. Hot dog and diet coke took 30 minutes thru drive thru. Only one car in front. I have been here 7 times and now my last. So sad!
JK
Jared Kobe
Dec 6, 2025
1.0
This particular location has frequent troubles with their online system and drivers will arrive, wait in line for 15 minutes, and then be told the online order doesn't exist. This puts the food order in the delivery app in perpetual purgatory as more and more drivers go through the same process. The restaurant confirms the order, but will not cancel it, so it remains open until it times out in the app, holding your money hostage so you cannot order from a different location or restaurant.
FF
FlixforChics
Nov 24, 2025
5.0
Food was hot and fresh! Quay was pleasant and helpful! Thank you all for great service! Keep up the good work! We'll be back!
CC
Char
Nov 8, 2025
2.0
Did a mobile order b4 getting to location. Got there a few mins b4 eta and saw ppl already waiting. 30 minutes I saw one person finally receive their food. Then a few mins later I get my order… noticed the other cars were still waiting. So much for being labeled fast food. Finally get home and my medium fries was basically empty and burnt. Burger was ok. But for that long of a wait. I was expecting fresh food.