Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently praised the biscuits and Cajun chicken, but there were numerous complaints about undercooked or stale food.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty prep areas and unwelcoming employee behavior.
Order Accuracy
A significant number of customers experienced issues with missing items or incorrect orders, leading to frustration.
Staff Attitude
While some reviews noted friendly staff, many others reported rudeness and a lack of professionalism from employees.
BH
Brandon Hill
Nov 16, 2025
1.0
Hands down one of the most dependably incompetent fast food establishments I've ever encountered. Every few months I'll decide, maybe they've gotten better. And every time I'm met with subpar food quality and/or the wrong order entirely. It's not just this Bojangles either, but this one's been by far the worst. Seems to be another brand ruined by private equity.
NS
nick saint
Nov 6, 2025
3.0
Fast service, food was a little old you could tell it has been sitting for a while.
TM
Timothy McFall
Nov 5, 2025
5.0
Great food, nice folks! The owner should fix the drive through window, poor employees needed a space heater by the window to stay warm! Here’s a picture of my tasty sandwich 😋