Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Food Quality
While some customers praised the food, many others complained about undercooked items, stale food, and inconsistent quality.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty prep areas and unkempt dining spaces.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about friendly staff and enjoyable food, indicating some customers had satisfactory experiences.
TT
Tavan
Jan 3, 2026
1.0
Workers who doesn't know what they are doing
DD
Doctor Fiddle DD
Dec 21, 2025
2.0
It would be nice if your store menu matched your website menu. We wanted the 5 piece dinner (2 thighs 3 legs) and it wasn't listed. Settled for the tenders. Disappointed. SLOW SERVICE! 8 workers and no customers!
DP
Damon Paden
Dec 8, 2025
4.0
Great atmosphere, clean good food! I will be back.
MH
M Henderson
Nov 25, 2025
5.0
5 of 5 stars hands down one of the best bojangals I've been to
BH
Brandon Hill
Nov 16, 2025
1.0
Hands down one of the most dependably incompetent fast food establishments I've ever encountered. Every few months I'll decide, maybe they've gotten better. And every time I'm met with subpar food quality and/or the wrong order entirely. It's not just this Bojangles either, but this one's been by far the worst. Seems to be another brand ruined by private equity.