Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Service was frequently described as slow and inconsistent, with some staff being rude or inattentive.
Food Quality
While some customers enjoyed the food, others complained about it being old, undercooked, or not meeting expectations.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, affecting the overall dining experience.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others noted rudeness and lack of professionalism.
KM
kenneth muxlow
Feb 6, 2026
1.0
I’ve been here a lot and I’ve tried to give this place a chance I figured maybe they just had bad staffing or short on staff but once again they let me down usually they say there’s 10 to 15 minute wait on leg legs almost every single time I hadn’t been here in a while tonight I ordered my usual three legged dinner and they didn’t say anything so got around and got my food. Looked in the box. There’s two thighs sitting there I don’t see Any legs so I’ll wait there they bring me a box with two very small legs in it without saying anything to me so I guess they knew they got it wrong to start and then after that, I said where’s the third And the guy with an attitude said it’s in the box so once again a disappointment. That will be the last time I go there. But then again 90% of fast food places these days suck
IO
Iszol Ortiz
Jan 25, 2026
3.0
Did not get the order right after getting home had to turn around and employee that did not attend me the 1st time did not want to correct my family meal...butthen got the right person and it got corrected
OP
Orlando Perry
Jan 25, 2026
1.0
The manager and employee are always rude and always don't have what you want and the fries are luke warm or burnt
TT
Tavan
Jan 3, 2026
1.0
Workers who doesn't know what they are doing
DD
Doctor Fiddle DD
Dec 21, 2025
2.0
It would be nice if your store menu matched your website menu. We wanted the 5 piece dinner (2 thighs 3 legs) and it wasn't listed. Settled for the tenders. Disappointed. SLOW SERVICE! 8 workers and no customers!