Dunkin'

4.0
602 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Surfside Beach, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8709 U.S. Hwy 17, Surfside Beach, SC
29575, United States

Hours

Reviews

4.0
602 reviews
5 stars
341
4 stars
100
3 stars
49
2 stars
28
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor management.

Order Accuracy

Numerous complaints about incorrect orders and long wait times, indicating issues with order accuracy and efficiency.

Product Quality

While many customers enjoy the coffee and some food items, there are reports of stale donuts and poorly prepared food.

Cleanliness

The store is generally noted for being clean, but there are serious concerns about hygiene practices regarding food handling.

Staff Training

Several reviews suggest that staff may need additional training to improve service quality and order accuracy.
  • FF
    Fred F
    Nov 21, 2025
    1.0
    The manager at this location needs to lose the attitude and figure out what her staff is doing before she jumps down people's throats. I came here to pick up a delivery orde. The doors to the lobby were locked so I went to the drive-thru. The manager tells me that I need to come in next time to pick it up. I told her that the lobby doors were locked. Rather than just apologize and hand me the order, she tells me the same thing over again. How about do your job and make sure the doors are unlocked. I'm not magical. I cannot go through locked doors.
  • BL
    Brooke Loven
    Nov 17, 2025
    5.0
    Thank you so much for making such delicious coffee and for just being so awesome!!😁 I appreciate ya'll!! I can't believe ya'll don't have a higher rating because ya'll definitely deserve it! There's nothing I can say that would make your establishment better because ya'll are already doing it!❤️ Thank you for also reassuring me that it was oat milk; it was very sweet of you!
  • JH
    Jamie Huey
    Nov 9, 2025
    5.0
    I was in this morning picking up some donuts for my church and spilled coffee on myself and the floor. The staff was very nice, helpful, and concerned and so were the people in the lobby. It was embarrassing but your staff handled it perfectly. Blessings 🩷
  • SS
    Shift Sesh
    Oct 31, 2025
    5.0
    Best Dunkin Donuts in the surfside/myrtle beach area. Coffee always tastes fresh. And customer service is A1 !!
  • AH
    Adrienne Halpin
    Oct 24, 2025
    1.0
    The worst customer service in a while. Receiving the wrong order 4 times incorrectly throughout the week. 3 times was for a friend once for me. Here I am standing in line once more and they forgot my large hot coffee while I'm standing right here in front of them. Save your money. Go to a different location!!!!!!!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Surfside Beach, SC?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

What are the delivery hours for Dunkin' at this location?

Delivery is available every day from 5:00 AM to 8:30 PM.