Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Surfside Beach, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor management.
Order Accuracy
Numerous complaints about incorrect orders and long wait times, indicating issues with order accuracy and efficiency.
Product Quality
While many customers enjoy the coffee and some food items, there are reports of stale donuts and poorly prepared food.
Cleanliness
The store is generally noted for being clean, but there are serious concerns about hygiene practices regarding food handling.
Staff Training
Several reviews suggest that staff may need additional training to improve service quality and order accuracy.
FF
Fred F
Nov 21, 2025
1.0
The manager at this location needs to lose the attitude and figure out what her staff is doing before she jumps down people's throats. I came here to pick up a delivery orde. The doors to the lobby were locked so I went to the drive-thru. The manager tells me that I need to come in next time to pick it up. I told her that the lobby doors were locked. Rather than just apologize and hand me the order, she tells me the same thing over again. How about do your job and make sure the doors are unlocked. I'm not magical. I cannot go through locked doors.
BL
Brooke Loven
Nov 17, 2025
5.0
Thank you so much for making such delicious coffee and for just being so awesome!!😁 I appreciate ya'll!! I can't believe ya'll don't have a higher rating because ya'll definitely deserve it! There's nothing I can say that would make your establishment better because ya'll are already doing it!❤️ Thank you for also reassuring me that it was oat milk; it was very sweet of you!
JH
Jamie Huey
Nov 9, 2025
5.0
I was in this morning picking up some donuts for my church and spilled coffee on myself and the floor. The staff was very nice, helpful, and concerned and so were the people in the lobby. It was embarrassing but your staff handled it perfectly. Blessings 🩷
SS
Shift Sesh
Oct 31, 2025
5.0
Best Dunkin Donuts in the surfside/myrtle beach area. Coffee always tastes fresh. And customer service is A1 !!
AH
Adrienne Halpin
Oct 24, 2025
1.0
The worst customer service in a while. Receiving the wrong order 4 times incorrectly throughout the week. 3 times was for a friend once for me. Here I am standing in line once more and they forgot my large hot coffee while I'm standing right here in front of them. Save your money. Go to a different location!!!!!!!!!
What are the operating hours of Dunkin' in Surfside Beach, SC?
Dunkin' is open daily from 5:00 AM to 9:00 PM.
What are the delivery hours for Dunkin' at this location?
Delivery is available every day from 5:00 AM to 8:30 PM.
What breakfast options does Dunkin' offer?
Dunkin' serves breakfast sandwiches, espresso, coffee, donuts, and tea along with meals for breakfast, lunch, and brunch.
Can I order ahead to skip the line at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience or use the online order link.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' has a drive-thru for convenient service.
Does Dunkin' Surfside Beach offer delivery and curbside pickup?
Dunkin' offers delivery service but does not currently have curbside pickup at this location.
What new seasonal drinks are available at Dunkin' this holiday season?
Enjoy the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What nearby restaurants can I visit after enjoying coffee at Dunkin'?
Nearby restaurants include Bonefish Grill, Angell Brothers Bar and Grill, Dream Dinners, Jersey Mike's Subs, Bojangles', Taco Bell, and Five Guys, offering a variety of dining options.
Are there other coffee shops near this Dunkin' location?
Yes, there are nearby coffee shops including Starbucks and another Dunkin' location, which you might consider for variety while visiting the area.
What nearby stores could I visit for mobile phone services when visiting Dunkin'?
Nearby mobile phone stores include Sprint Store By United Cellular, T-Mobile, Verizon, and Verizon Wireless Retailer, Cellular Sales, convenient for shopping or service needs.