Dunkin'

4.0
601 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Surfside Beach, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8709 U.S. Hwy 17, Surfside Beach, SC
29575, United States

Hours

Reviews

4.0
601 reviews
5 stars
340
4 stars
100
3 stars
49
2 stars
28
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and order inaccuracies.

Order Accuracy

Numerous reviews highlight issues with order accuracy, including wrong items and missing orders, leading to customer dissatisfaction.

Cleanliness

The store is generally noted for being clean, although some customers raised concerns about hygiene practices.

Product Quality

While many customers enjoy the coffee and some food items, there are complaints about stale donuts and poorly prepared food.

Management Response

Some customers appreciate the management's efforts to resolve issues, indicating a willingness to improve service.
  • FF
    Fred F
    3 days ago
    1.0
    The manager at this location needs to lose the attitude and figure out what her staff is doing before she jumps down people's throats. I came here to pick up a delivery orde. The doors to the lobby were locked so I went to the drive-thru. The manager tells me that I need to come in next time to pick it up. I told her that the lobby doors were locked. Rather than just apologize and hand me the order, she tells me the same thing over again. How about do your job and make sure the doors are unlocked. I'm not magical. I cannot go through locked doors.
  • BL
    Brooke Loven
    Nov 17, 2025
    5.0
    Thank you so much for making such delicious coffee and for just being so awesome!!😁 I appreciate ya'll!! I can't believe ya'll don't have a higher rating because ya'll definitely deserve it! There's nothing I can say that would make your establishment better because ya'll are already doing it!❤️ Thank you for also reassuring me that it was oat milk; it was very sweet of you!
  • BF
    Brian Flowers
    Nov 16, 2025
    5.0
    This Dunkin Donuts is great all the employees were super nice my coffee was made perfectly will definitely recommend and use this Dunkin again. Thank you Dunkin Donuts for a wonderful start to my morning.
  • JH
    Jamie Huey
    Nov 9, 2025
    5.0
    I was in this morning picking up some donuts for my church and spilled coffee on myself and the floor. The staff was very nice, helpful, and concerned and so were the people in the lobby. It was embarrassing but your staff handled it perfectly. Blessings 🩷
  • AH
    Adrienne Halpin
    Oct 24, 2025
    1.0
    The worst customer service in a while. Receiving the wrong order 4 times incorrectly throughout the week. 3 times was for a friend once for me. Here I am standing in line once more and they forgot my large hot coffee while I'm standing right here in front of them. Save your money. Go to a different location!!!!!!!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Surfside Beach, SC?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

What are the delivery hours for Dunkin' at this location?

Delivery is available every day from 5:00 AM to 8:30 PM.